Director, Go-to-Market Monetization, Commercialization

November 25

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ServiceTitan

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SaaS • B2B • Marketplace

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $200M Series G on 2021-06

📋 Description

• Partner with the VP of Pricing and Packaging, GMs, and GTM leaders to align monetization and commercialization efforts across products and portfolios. • Test and evaluate new pricing and packaging model constructs, measuring impact on adoption, conversion, and margin. • Translate portfolio-level monetization direction into actionable GTM enablement and field guidance. • Drive structured feedback loops to inform monetization, packaging, and commercialization evolution. • Ensure GTM and operational readiness for new pricing, packaging, and commercialization initiatives. • Partner with Sales, RevOps, Finance, and Marketing to ensure pricing accuracy, quoting efficiency, and seamless launch execution. • Identify and resolve friction points impacting deal speed, sales execution, and customer experience. • Improve list-to-net price realization through disciplined pricing guardrails, discount governance, and approval workflows. • Collaborate with Sales and Finance to strengthen deal structure quality and profitability. • Monitor discounting and deal trends; recommend adjustments to optimize price realization and margin. • Serve as the primary GTM liaison for monetization and commercialization initiatives. • Partner with Sales, Marketing, and Customer Success to enhance ease of doing business, deal velocity, and pricing confidence. • Deliver tools, training, and playbooks to strengthen pricing execution and customer value articulation. • Establish structured feedback loops between GTM, Product, and GM teams to refine monetization and packaging. • Measure monetization performance (price realization, deal quality, adoption) and apply insights to drive continuous improvement. • Lead pilots and experiments for new monetization and commercialization models to inform future frameworks.

🎯 Requirements

• Experience in go-to-market, pricing, or commercialization within B2B SaaS or Fintech. • Experience testing and implementing new pricing or packaging models with measurable business impact. • Proven ability to improve price realization, deal profitability, and commercialization readiness. • Strong analytical and financial modeling skills; proficiency with BI tools (Looker, Tableau, Power BI). • Familiarity with Salesforce CPQ, billing, and pricing systems. • Excellent collaboration and communication skills across GTM and Product teams. • Thrives in dynamic, fast-paced, and cross-functional environments.

🏖️ Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. • Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.