Technical Program Manager

October 31

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $103.4k - $138.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Technical Program Manager

🦅 H1B Visa Sponsor

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ServiceTitan

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SaaS • B2B • Marketplace

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $200M Series G on 2021-06

📋 Description

• Own the execution and delivery of key Fintech programs — ensuring initiatives are delivered on time, within scope, and with measurable impact. • Partner with Product and Engineering to define clear success criteria, program milestones, and KPIs tied to customer and business outcomes. • Manage dependencies, risks, and trade-offs, ensuring decisions are data-driven and surfaced early to maintain program predictability. • Drive visibility and accountability through clear reporting, dashboards, and communication across leadership and stakeholders. • Collaborate with GTM, Marketing, and Customer Success to ensure smooth launches, adoption readiness, and outcome tracking. • Continuously improve execution processes, streamlining how teams plan, deliver, and measure success across programs. • Champion alignment and trust, ensuring all teams stay focused on outcomes that drive measurable business and customer value.

🎯 Requirements

• 3–5 years of technical program management experience in SaaS or technology-driven environments, with a proven ability to deeply understand business context and deliver high-impact outcomes through strong cross-functional coordination, strategic planning, and effective resource management. • Familiarity with Fintech domains such as Payments, Payables, and Financing, with demonstrated ability to apply business insights to drive execution and measurable results. • Proven success in delivering complex, cross-functional programs with measurable business impact. • Strong technical acumen and ability to collaborate effectively with engineering and product leaders. • Excellent communication, organization, and stakeholder management skills. • Experience with agile methodologies and tools such as Jira, Confluence, and program dashboards. • Analytical mindset with the ability to interpret data, track KPIs, and connect execution to outcomes. • A proactive, hands-on approach with a focus on driving clarity, accountability, and results.

🏖️ Benefits

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.