Fraud Operations Intern

🔥 0 minutes ago

🇨🇴 Colombia – Remote

💵 $2.8M / month

👨‍🎓 Internship

⚪️ Entry-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Sezzle

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

💳 Fintech

🛍️ eCommerce

👥 B2C

💰 $225M Post-IPO Debt - Sezzle on 2024-05

Fintech • eCommerce • B2C

Sezzle is a fintech company that provides buy-now-pay-later (BNPL) payment solutions. It enables consumers to split online purchases into interest-free installment payments and offers merchants a checkout option and integrations to increase conversion and average order value. Sezzle operates primarily in North America and serves both consumers and e-commerce merchants.

📋 Description

• Monitor real-time transactions and customer behaviors flagged for fraud and abuse for manual review • Investigate transactions using internal policies and review methodologies to determine whether they are fraudulent • Understand systems and tools and investigate account patterns through data analysis • Research fraud and user behavior to contribute to machine learning models, rules, and detection systems • Collaborate with analysts, operations specialists, data scientists, and engineering to improve fraud prevention mechanisms, processes, and tools • Learn and maintain strong domain knowledge of fraud prevention techniques and technologies • Maintain or exceed SLAs for timely resolution of queued cases to minimize potential losses • Handle escalations from internal and external stakeholders professionally and efficiently

🎯 Requirements

• Experience in analyzing data and comfort making impactful decisions in a fast-paced and sometimes ambiguous environment • Attention to detail and ability to multitask • Excellent problem-solving and analytical skills • Strong business judgment and communication skills • Ability to self-start and work with minimal supervision after training • Demonstrated experience working with Claude or equivalent large language model tools is required • Comfortable leveraging AI to enhance productivity, research, and communication • Ability to work full-time Monday–Friday between 9:00 am and 5:30 pm local time

🏖️ Benefits

• Paid internship