Business Development Manager – Global, Retail Solution

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SGS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1878

💼 Consulting

🏥 Healthcare

🍽️ Food & Beverage

Consulting • Healthcare • Food & Beverage

SGS is the world's leading Testing, Inspection, and Certification (TIC) company, providing a comprehensive range of services designed to assure quality and integrity across various sectors. SGS is focused on sustainability, offering climate action services and an all-encompassing ESG portfolio under its IMPACT NOW suite. The company has ambitious targets for growth by 2027, driven by its strategy to address global megatrends. SGS operates globally, providing business assurance, connectivity and products, digital trust, health and nutrition, and solutions for industries and the environment.

📋 Description

• Develop strategic and durable partnerships between SGS and assigned global clients, representing SGS at Director and VP levels • Identify and develop new revenue opportunities within the client base in collaboration with the SGS network and global Technical Competence Team • Manage implementation and delivery of diverse and complex client-specific projects globally • Ensure contractual obligations and deliverables are met and client expectations are exceeded where possible • Develop long-term sustainable business partnerships with key international clients • Report directly to clients’ senior management teams on SGS performance • Drive strategic growth and development of key international clients • Develop and implement client-specific Global Key Account Development Plans • Act as primary liaison between SGS and client management teams to manage existing programs according to client KPIs • Supervise deployment and enhancement of global cooperative agreements within the SGS network • Liaise with global technical teams to establish project execution structures and technical support • Manage investigation and resolution of client concerns, complaints, and claims • Identify and mitigate risks related to poor performance and client expectations

🎯 Requirements

• Minimum 5 years of relevant experience in B2B sales, business development, or commercial roles within services and solutions-based environments • Proven hunter sales background with success in new business acquisition, long-term client relationship building, and upsell/cross-sell through existing clients • Ability to contribute to and lead a global business development strategy • Experience identifying growth opportunities and building scalable sales approaches across regions • Experience selling multi-service or solution-based offerings across multiple customer needs • Established professional network within retailers and/or consumer brands in Europe preferred • Negotiation on Global Master Agreements/Global Frame Agreements is mandatory • Experience selling into multinational or cross-border environments • Experience working with international stakeholders and coordinating internally across regions or service lines • Experience in fast-paced, target-driven environments while managing multiple opportunities and priorities • Experience within the TIC sector is an advantage • Fluent English required • Additional European languages are a strong advantage

🏖️ Benefits

• SGS university and Campus for continuos learning options • Benefits platform • Hybrid working model • Supportive and inclusive work environment • Professional growth and personal development opportunities • Multinational environment with colleagues from multiple continents