Business Development Manager – Global, Retail Solution

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SGS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1878

💼 Consulting

🏥 Healthcare

🍽️ Food & Beverage

Consulting • Healthcare • Food & Beverage

SGS is the world's leading Testing, Inspection, and Certification (TIC) company, providing a comprehensive range of services designed to assure quality and integrity across various sectors. SGS is focused on sustainability, offering climate action services and an all-encompassing ESG portfolio under its IMPACT NOW suite. The company has ambitious targets for growth by 2027, driven by its strategy to address global megatrends. SGS operates globally, providing business assurance, connectivity and products, digital trust, health and nutrition, and solutions for industries and the environment.

📋 Description

• Develop strategic and durable partnerships between SGS and assigned global clients, representing SGS at Director and VP levels • Identify and develop new revenue opportunities within the client base in collaboration with the SGS network and Global Technical Competence Team • Manage implementation and delivery of diverse and complex client-specific projects globally, ensuring contractual obligations and deliverables are met • Develop long-term sustainable business partnerships with key international clients • Report SGS performance directly to client senior management teams • Drive strategic growth and development of key international clients • Develop and implement client-specific Global Key Account Development Plans aligned with client drivers and needs • Act as primary liaison with client management teams to manage existing global programs according to client KPIs • Supervise deployment and enhancement of global cooperative agreements across the SGS network • Liaise with global technical teams before new project deployment to establish execution structure and technical support • Manage investigation and resolution or remediation of client concerns, complaints, and claims • Identify and mitigate risks related to performance and client expectations

🎯 Requirements

• Minimum 5 years of relevant experience in B2B sales, business development, or commercial roles within services and solutions-based environments • Proven hunter sales background with success in new business acquisition • Experience building long-term client relationships • Demonstrated success driving upsell and cross-sell through existing clients • Ability to contribute to and lead a global business development strategy • Ability to identify growth opportunities and build scalable sales approaches across regions • Experience selling multi-service or solution-based offerings across multiple customer needs • Established professional network within retailers and/or consumer brands in Europe preferred • Experience selling into multinational or cross-border environments • Experience working with international stakeholders and coordinating internally across regions or service lines • Negotiation on Global Master Agreements/Global Frame Agreements with Global Partners is mandatory • Experience working in fast-paced, target-driven environments while managing multiple opportunities and priorities • Experience within the TIC sector is an advantage • Fluent English required • Additional European languages are a strong advantage • English CV required for application

🏖️ Benefits

• SGS university and Campus for continuos learning options • Benefits platform • Hybrid working model • Supportive and inclusive work environment • Professional growth and personal development opportunities • Multinational environment with colleagues from multiple continents • Global and very stable company