Financial Educator

🕒 May 20

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Logo of Shady Grove Fertility

Shady Grove Fertility

1001 - 5000 employees

👥 B2C

🧘 Wellness

B2C • Wellness

Shady Grove Fertility is a network of reproductive medicine clinics that provides comprehensive fertility care and family-building services. The organization offers treatments including in vitro fertilization (IVF), intrauterine insemination (IUI), frozen embryo transfer (FET), egg freezing, donor gamete and embryo services, gestational carrier/surrogacy support, preimplantation genetic testing, and oncofertility services. Shady Grove emphasizes personalized, relationship-based care, accepts major insurance and financing options, operates dozens of locations across the U. S. , and supports LGBTQ+ and single-parent family building through specialized programs such as shared-risk IVF and patient education and support resources.

📋 Description

• Consult with patients regarding their benefits, coverage and financial options • Perform aspects of benefit verification and prior authorization • Provide ongoing financial education and assistance to our patients throughout the continuum of their care, as an educator, advocate, and liaison • Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information

🎯 Requirements

• Minimum 2 to 4 years of medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction • Must have experience reading and understanding payer remittance advice. Includes the ability to differentiate between allowed charges, contractual adjustments, line item denials/reasons, patient responsibility (co-pay, co-insurance, and deductibles), etc. • Bachelor's Degree preferred • Experience working in an OB/GYN office is a plus • Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies • Strong oral and written communication skills, independent worker, detailed-oriented, computer savvy • Proficient with Microsoft programs, specifically Outlook, Microsoft Word and Excel • High level of customer service essential

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) with company match • Tuition assistance and professional development support • Performance-based bonus opportunities • Generous paid time off, paid holidays, and paid parental leave • Life and disability benefits • Fertility Discount Program • Employee wellness and recognition programs

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