Field Service Technician

🔥 17 hours ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $33 - $36 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

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Shape Technologies Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚀 Aerospace

🔧 Hardware

🤝 B2B

Aerospace • Hardware • B2B

Shape Technologies Group is the global leader in ultrahigh-pressure process solutions, designing and supplying high-pressure systems, automation, and accompanying software to industrial manufacturers. The company combines application expertise, total process automation, and data-driven solutions to help customers in sectors like aerospace, electronics, transportation, energy, and automotive achieve greater efficiency, scalability, and value, with a strong emphasis on service, quality, and long-term partnerships.

📋 Description

• Install, commission, troubleshoot, and repair Waterjet, CNC Laser and Press Brake systems • Provide on-site and remote technical support to ensure optimal machine performance • Train customers in machine operation, preventive maintenance, and safety procedures • Diagnose and resolve mechanical, electrical, hydraulic, and software issues • Complete detailed service documentation and reports • Maintain up-to-date technical documentation and assist with parts identification • Establish and maintain strong customer relationships • Participate in on-call rotation for after-hours and holiday support • Perform routine and preventive maintenance

🎯 Requirements

• High school diploma required; AA degree in Electronics, Robotics, or Mechanical Engineering preferred • Minimum 2 years of experience with Waterjet, CNC Laser, or Press Brake • Hands-on experience with industrial machinery installation or field service • Strong mechanical, electrical, hydraulic, and pneumatic troubleshooting skills • Valid driver’s license and passport • Ability to lift up to 70 lbs and perform physically demanding tasks • Willingness to work overtime and occasional weekends

🏖️ Benefits

• medical • dental • vision • 401(k) • paid time off • life and disability insurance • education reimbursement • global opportunities for career development