Audit Retrieval Specialist

🕒 May 26

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Sharecare

1001 - 5000 employees

Founded 2010

⚕️ Healthcare Insurance

☁️ SaaS

🧘 Wellness

💰 $425M Post-IPO Equity on 2021-07

Healthcare Insurance • SaaS • Wellness

Sharecare is a comprehensive digital health platform designed to improve overall well-being. It provides tools and resources to help individuals manage various aspects of their health, such as physical, mental, and financial wellness. Sharecare offers personalized health navigation through its digital window, helping members track healthy habits, receive research-backed health tips, and access digital therapeutics across various conditions, including asthma and women's health. The platform integrates AI capabilities to empower users to manage their health data effectively. Partnering with CareLinx, Sharecare extends caregiving into homes, leveraging technology for data analytics and real-time coordination with clinical teams. Additionally, Sharecare collaborates with various organizations to enhance community health and well-being through innovative initiatives like the Community Well-Being Index. Its mission is to make healthcare resources more accessible and improve health outcomes while reducing care costs.

📋 Description

• Completes release of information requests including retrieving medical chart and returning it • Scans medical record accurately and transmits according to requests • Reviews audit requests from external entities • Validates requests and authorizations for release of medical information • Performs quality checks on all work to assure completeness and accuracy • Maintains equipment in excellent operating condition • Maintains up-to-date client account logins/credentials • Carries out responsibilities in accordance with client/site policies and procedures

🎯 Requirements

• High School Diploma (GED) required • A minimum of 2 years prior experience in a medical records department or like setting preferred • Strong computer software experience – general working knowledge of Microsoft Word and Excel required • Ability to work remotely and provide support in client locations • Geographical proximity to the assigned client site required • Excellent organizational skills • Must be able to type 50 wpm • Must be able to use fax, copier, scanning machine • Must be willing to learn new equipment and processes quickly • Must be self-motivated, a team player • Proven customer satisfaction skills • Must be able to multi-task

🏖️ Benefits

• Excellent customer service by being attentive and respectful • Professional appearance and dress code adherence • Maintaining a clean and orderly work area • Safeguarding patient privacy and confidentiality • Complying with HIPAA and regulations

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