Account Manager

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ShareGate

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🤝 B2B

🏢 Enterprise

SaaS • B2B • Enterprise

ShareGate is a software platform that helps IT teams plan, execute and manage migrations to Microsoft 365 and maintain ongoing governance and security across M365 environments. It provides tools for tenant-to-tenant migration, SharePoint/OneDrive/Exchange/Teams/Google Workspace migration, reporting, governance assessments, and Copilot-readiness, delivered as a commercial SaaS product with partner programs and enterprise-oriented support.

📋 Description

• Own the full revenue relationship with your accounts — leading renewals, uncovering expansion opportunities, and unlocking long-term value. • Act as a trusted advisor to IT teams navigating Microsoft 365 governance. • Guide strategic conversations, connecting solutions to real outcomes. • Drive growth by identifying expansion opportunities (seat upgrades, cross-sell). • Accelerate adoption and retention by proactively guiding accounts from onboarding through expansion. • Own strategic conversations with key contacts through a rigorous discovery approach. • Strengthen multi-threaded relationships by coordinating with Technical Support, Product, and RevOps.

🎯 Requirements

• 2+ years of account management or sales experience in a target-driven environment; • Strong verbal and written communication skills in English (French is an asset); • Proven ability to deliver consultative, value-based customer experiences; • Comfortable managing a dynamic pipeline and adapting to shifting priorities; • Genuine curiosity for IT challenges and the Microsoft 365 ecosystem (governance, automation, adoption); • Bonus: experience in SaaS, tech sales, or inbound-led sales; familiarity with HubSpot, Outreach, Gong, or similar CRM tools; • Comfortable using AI tools (e.g. Claude, Copilot, ChatGPT) daily as a work accelerator — not an experiment, a habit.

🏖️ Benefits

• LTIP program, share in Workleap's long-term growth. • RRSP + Family health insurance + telemedicine + annual wellness budget. • Flexible vacation policy. • Remote work, with access to our Montreal office. • In-person gathering twice a year. • Claude access, for everyone.