Staff Product Manager – Supply Experience

🕒 May 21

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🔴 Lead

✅ Product Manager

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ShiftKey

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

⚕️ Healthcare Insurance

🏪 Marketplace

☁️ SaaS

💰 $3G Private Equity Round on 2023-01

Healthcare Insurance • Marketplace • SaaS

ShiftKey is a platform that empowers healthcare professionals to work on their own terms by connecting them with facilities that need their expertise. The platform features a Schedule Automation Marketplace Integration (SAMI) product, allowing healthcare facilities to manage their schedules, identify gaps, and ensure patients receive professional care without hassle. ShiftKey provides transparency and flexibility for independent credentialed professionals, allowing them to choose work that fits their schedule and lifestyle. This innovative approach not only enhances the work-life balance of healthcare professionals but also equips facilities with advanced technology to improve care delivery.

📋 Description

• Drive professional onboarding experience from registration and identity verification to credential collection and first-shift readiness. • Focus relentlessly on accelerating how fast a professional can move from signing up to actively and compliantly working on the platform. • Move beyond basic UI improvements by actively incorporating AI-native workflows and agentic solutions to solve manual, high-friction onboarding steps. • Act as the most demanding, well-specified consumer of our internal credentialing rules engine, ensuring onboarding gets what it needs to create a fast, clear, and confidence-building user experience.

🎯 Requirements

• 7-9 years in product management, with at least 3 years on marketplace or platform products with supply-side onboarding complexity. • Demonstrated success improving funnel conversion in credentialing-heavy, regulated, or compliance-driven environments. • Real-world experience designing and deploying AI agents or automated intelligence within production workflows. • Strong data instincts and the ability to connect onboarding throughput directly to business outcomes like supply liquidity and fill rate. • Proven ability to lead and deliver across ownership boundaries, working seamlessly with engineering, compliance, and peer product teams.

🏖️ Benefits

• Inclusive and collaborative work environment where all voices are valued. • Hybrid-friendly office spaces designed to be fun and engaging. • Comprehensive health, vision, and dental coverage. • Benefits begin on your first day. • Generous PTO and company-paid holidays, including flexible floating holidays. • 100% 401(k) employer match up to 6%. • Paid parental leave. • Wellness support, including access to mental health resources.