Applied AI Engineer, Agentic Systems

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ShipBob, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🛍️ eCommerce

☁️ SaaS

💰 $200M Series E on 2021-06

eCommerce • Logistics • SaaS

ShipBob, Inc. is a comprehensive 3PL (third-party logistics) service provider specializing in e-commerce order fulfillment. They offer a full stack fulfillment platform with OMS, IMS, RMS, ERP, and analytics to automate and streamline fulfillment processes. With a focus on omnichannel and B2B capabilities, ShipBob assists businesses in selling across online and in-person channels while offering services like inventory management, customization for unique unboxing experiences, and end-to-end managed freight. Their global network enables efficient 2-day shipping across the continental US and facilitates global expansion with fulfillment centers in multiple countries. Additionally, ShipBob integrates with popular eCommerce platforms like Shopify and Amazon, supporting a wide range of industries including health, beauty, and apparel. Their technology-driven approach enhances supply chain automation, providing reliable and transparent logistics solutions worldwide.

📋 Description

• Lead the shift from manual workflows to autonomous operations. • Architect agentic systems that reason, use tools, and execute complex business logic independently. • Embed directly with business teams to map out operational friction and rapidly deploy end-to-end agentic solutions. • Design multi-agent orchestrations to building the "glue" code that connects LLMs to our core logistics APIs. • Responsible for operationalizing AI at scale. • Develop robust guardrails, evaluation frameworks, and logging systems to ensure agents perform predictably in a high-stakes supply chain environment.

🎯 Requirements

• You think like a founder, thrive in ambiguity, and are excited to challenge assumptions to deliver impactful solutions. • Deep understanding of modern agent architectures (e.g., ReAct, Plan-and-Execute) and orchestration frameworks (e.g., LangGraph, CrewAI, or Semantic Kernel). • 1–3 years of software engineering experience (or a standout portfolio of agentic projects) with strong proficiency in Python and .NET. • Hands-on experience with LLM APIs (OpenAI, Anthropic) and a proven ability to translate raw model outputs into structured, deterministic actions. • Experience building retrieval pipelines (RAG), working with vector databases, and designing clean APIs that agents can easily consume. • Ability to build the lightweight dashboards and interfaces (Vue.js/React) necessary for humans to interact with and monitor your agents. • You prefer a working prototype over a long slide deck. • You are comfortable challenging assumptions to deliver impactful, automated outcomes.

🏖️ Benefits

• We champion continuous learning and innovation. • You’ll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. • At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. • We hold each other to high standards because we trust each other to meet them. • That combination of transparency and mutual respect is what makes the work here feel worth doing. • We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. • When we hit milestones, we celebrate them together. • When we fall short, we learn and move forward. • We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. • We encourage people from all backgrounds to apply to our positions.