Senior Manager, Product Research, UX/UR

🕒 March 20

🗽 New York – Remote

🗽 New York – Remote

💵 $120k - $160k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

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ShopMy

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

☁️ SaaS

🏪 Marketplace

eCommerce • SaaS • Marketplace

ShopMy is a leading platform for creators to monetize their influence through product promotion on social media. It provides a simplified shopping experience for audiences via personalized digital storefronts. With features like enhanced affiliate linking and brand partnerships, creators can build lucrative relationships with over 47,000 brands. For brands, ShopMy offers access to an expansive network of elite creators, enabling streamlined interaction and performance tracking. The platform is designed to unlock growth opportunities and redefine creator-brand collaborations in the digital space.

📋 Description

• Own and drive the research roadmap in close partnership with Product, Success and Sales • Lead end-to-end user research efforts across multiple product areas; from generative discovery to evaluative testing • Lead and execute end-to-end UX and usability testing initiative, translating insights into actionable design and product improvements that enhance user experience. • Incorporate best in class UX principles into research and product development processes, championing user-centered design standards and ensuring a consistent, high quality experience. • Synthesize and communicate insights in compelling ways that influence product decisions and roadmap prioritization • Design, scope and execute studies using a mix of methodologies (e.g., 1:1 interviews, usability tests, surveys, diary studies) • Collaborate with Product, Design, Marketing, Data, and Product Support to identify and prioritize key user pain points and user needs • Advocate for the voice of the creator, shopper and brand throughout the product development process • Contribute to the evolution of our product development process by establishing frameworks and best practices for research planning, documentation, and insights sharing • Help level up research understanding across the team through lightweight training and education

🎯 Requirements

• 6+ years of experience in product or UX research, preferably at a fast-paced B2B or B2C startup • Expertise across both generative and evaluative research methods (both in-person and remote) with a portfolio or examples of research that influenced shipped products • Exceptional communication and storytelling skills- you make data and insights engaging, accessible, and memorable • Strong collaborator, able to build cross-functional relationships and advocate for users without losing sight of business context • Comfortable navigating ambiguity, prioritizing impact, and balancing rigor with speed • Experience working with creator tools, marketplaces, or e-commerce products is a plus

🏖️ Benefits

• Medical & Dental Coverage at 70% • Equity in ShopMy • Flexible PTO • 14 weeks of parental leave • Wellness & Social Stipend • Technology Stipend • Learning & Development Stipend • 401k program (3% automated contribution from ShopMy!) • Wellhub Membership • Company retreats • Opportunity to monetize your influence- all employees build out a ShopMy page! • Birthday PTO