Customer Service Engineer

Job not on LinkedIn

November 7

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

💵 $86.2k - $129.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

Apply Now

Receive Emails with Similar Jobs

Siemens Healthineers

WebsiteLinkedInAll Job Openings

Healthcare Insurance • Biotechnology • Medical Device

Siemens Healthineers is a leading MedTech company focused on pioneering breakthroughs in healthcare. They offer a comprehensive portfolio that addresses the entire care continuum for serious diseases, including medical imaging, laboratory diagnostics, point-of-care testing, and digital health solutions. With a commitment to innovation, sustainability, and improving patient access to care, Siemens Healthineers collaborates with healthcare professionals and organizations globally to advance medical technology and enhance patient outcomes.

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

💰 $1.5M Grant on 2021-05

📋 Description

• Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment. • Performs mainly pre-defined, technical tasks (for example, basic commissioning of products and systems, integration of components to a system, basic engineering, maintenance jobs) and work packages on-site and remotely. • Supports customer remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues. • Coordinates and accomplishes defined service operations and/or resolves product issues for customers equipment. • Supports in generating sales leads for pre-defined service offers and contributes to planning activities. • Adheres to defined processes and applicable regulations.

🎯 Requirements

• Minimum high school diploma; technical Associates Degree or equivalent preferred. • Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting. • Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools). • 3+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed. • Valid driver's license, ability to drive independently day and night, and good driving record required. • Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone. • Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems.

🏖️ Benefits

• medical insurance • dental insurance • vision insurance • 401(k) retirement plan • life insurance • long-term and short-term disability insurance • paid parking/public transportation • paid time off • paid sick and safe time