Product Manager

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November 24

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Sierra

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Artificial Intelligence • B2B • SaaS

Sierra is a company that specializes in transforming customer experiences through the power of conversational AI. Their platform enables businesses to deploy AI agents that are empathetic, always available, and aligned with the brand's tone and voice. Sierra offers capabilities for real-time support, seamless integration into existing technology stacks, and the capacity to solve complex issues while continuously improving the customer experience. Trusted by leading brands, Sierra's AI platform is designed with a strong commitment to security and privacy, ensuring safe and secure interactions. The platform allows for personalization, enabling companies to imbue their AI agents with their own identity and processes, ensuring consistency and reliability across all customer interactions.

51 - 200 employees

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

📋 Description

• Lead product for one or more initiatives at Sierra • Understand what our customers want and come up with the right set of features • Work closely with designers and software engineers to take new products from idea to production • Be part of creating our culture as an early employee at a startup

🎯 Requirements

• 5+ years of product management, startup founder, or similar experience • Experience leading 0->1 products • Experience working directly with customers or clients to understand their needs • Hands on: you don’t just write docs, you get your hands dirty in the codebase and Figma files • Technical: engineering background preferred – e.g. prior experience as a software engineer • Design taste: you know good design when you see it • Analytical ability: you can create unique solutions to hard, ambiguous problems • Scrappy: you know how to find the fastest way to get things done • Very strong written + verbal communicator in English.

🏖️ Benefits

• Growth mindset: We look to magnify our strengths, take chances, and always learn from our mistakes. • Supportive: We keep our egos out of the workplace and support each other when trying new things. • Product & customer centric: We care deeply about our customers and clients and always keep their needs top of mind. We build tech to solve real problems. • Ownership: We take initiative, even when it is “not our job.” As a startup, we all wear lots of hats.