
Artificial Intelligence • B2B • SaaS
Sierra is a company that specializes in transforming customer experiences through the power of conversational AI. Their platform enables businesses to deploy AI agents that are empathetic, always available, and aligned with the brand's tone and voice. Sierra offers capabilities for real-time support, seamless integration into existing technology stacks, and the capacity to solve complex issues while continuously improving the customer experience. Trusted by leading brands, Sierra's AI platform is designed with a strong commitment to security and privacy, ensuring safe and secure interactions. The platform allows for personalization, enabling companies to imbue their AI agents with their own identity and processes, ensuring consistency and reliability across all customer interactions.
October 9
🗣️🇧🇷🇵🇹 Portuguese Required

Artificial Intelligence • B2B • SaaS
Sierra is a company that specializes in transforming customer experiences through the power of conversational AI. Their platform enables businesses to deploy AI agents that are empathetic, always available, and aligned with the brand's tone and voice. Sierra offers capabilities for real-time support, seamless integration into existing technology stacks, and the capacity to solve complex issues while continuously improving the customer experience. Trusted by leading brands, Sierra's AI platform is designed with a strong commitment to security and privacy, ensuring safe and secure interactions. The platform allows for personalization, enabling companies to imbue their AI agents with their own identity and processes, ensuring consistency and reliability across all customer interactions.
• Design, build, and ship full-stack features in their customer web app and growth surfaces. • Collaborate with product and revenue leadership to ideate, run, and analyze experiments (funnels, pricing/packaging, referral loops, lifecycle nudges, onboarding, and conversion optimizations). • Build and refine product flows that help families make confident, informed decisions. • Instrument analytics and event tracking to ensure clear, causal measurement of impact. • Contribute to a fast feedback loop: quick prototypes → data-informed iteration → polished releases. • Uphold reliability, accessibility, performance, and security across the stack.
• 5+ years as a full-stack product engineer in startup or growth-oriented environments. • Strong proficiency with React, TypeScript, and Node.js. • Proficiency with AI-assisted software development practices (e.g., Cursor, Copilot, CLI tooling, or other AI development accelerators). • Experience or strong interest in building AI-powered or agentic product functionality. • Product intuition—you care about why we're building something, not just how. • Ability to translate product goals and user insights into elegant, pragmatic technical solutions. • Comfortable working autonomously, owning projects end-to-end, and partnering cross-functionally.
• Meaningful mission—your work directly supports families during one of life's hardest moments. • High impact and ownership—tight collaboration with leadership on product & growth strategy. • A small, talented team that moves quickly, values craftsmanship, and avoids unnecessary process.
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