Director, Commercial Innovation

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Signature Aviation

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏨 Hospitality

📦 Logistics

✈️ Travel

Hospitality • Logistics • Travel

Signature Aviation is the world’s largest network of private aviation terminals, providing exceptional experiences and essential support to business and private aviation customers. With a presence in over 200 locations across 27 countries on five continents, Signature Aviation offers world-class services including sustainable aviation fuel, custom sales solutions, maintenance, and real estate. As a leading hospitality company within the aviation industry, it ensures a seamless travel experience for customers globally.

📋 Description

• Execute the Commercial innovation strategy aligned to enterprise priorities. • Lead the Commercial innovation portfolio, including digital products, AI initiatives, process improvements, and emerging technology opportunities. • Establish prioritization frameworks, governance models, and stage-gate processes. • Ensure initiatives align to strategic objectives, customer outcomes, and measurable business value. • Develop and maintain the Commercial AI roadmap and innovation pipeline. • Identify opportunities to improve guest experience, productivity, revenue performance, and decision-making through AI and automation. • Champion innovation adoption across Commercial functions. • Partner with Product Engineering to align business priorities with delivery roadmaps. • Oversee business case development, ROI analysis, KPI definition, and value realization reporting. • Ensure investment decisions are supported by business outcomes and financial justification. • Communicate portfolio health, risks, and realized benefits to executive leadership. • Serve as the primary Commercial liaison to Operations, Finance, IT Product Engineering, Analytics, and Enterprise Transformation teams. • Facilitate alignment among stakeholders and remove barriers to execution. • Ensure Commercial demand is funneled through a consistent intake and prioritization process. • Lead and develop Commercial Innovation Analysts. • Build innovation, product ownership, and change management capabilities across the team. • Foster a culture of accountability, experimentation, collaboration, and continuous improvement.

🎯 Requirements

• Bachelor's degree in Business Administration, Information Systems, Engineering, Technology, Analytics, Finance, Marketing, or a related field. • 10+ years of progressive experience in product management, innovation, business transformation, strategy, technology enablement, commercial operations, or related disciplines. • 5+ years of people leadership experience, including leading cross-functional teams and enterprise initiatives. • Demonstrated experience developing and executing business cases, prioritization frameworks, and governance models. • Experience leading complex initiatives that require coordination across business, technology, operations, and finance functions. • Proven success influencing senior leaders and driving organizational change. • Experience leveraging data and analytics to support decision-making and measure business outcomes. • Master's degree in Business Administration (MBA) or related advanced degree. • Experience leading innovation, digital transformation, AI, automation, or product management functions. • Formal training or certifications in Agile, Product Management, Change Management, Lean, Six Sigma, or Project Management. • Experience managing enterprise portfolios and capital investment decisions. • Aviation, hospitality, travel, transportation, technology, or other customer-centric industry experience. • Experience implementing AI-enabled solutions and emerging technologies at scale. • Experience working within matrixed, multi-functional organizations.

🏖️ Benefits

• Medical/prescription drug, dental, and vision Insurance • Health Savings Account • Flexible Spending Accounts • Life Insurance • Disability Insurance • 401(k) • Critical Illness, Hospital Indemnity and Accident Insurance • Identity Theft and Legal Services • Paid time off • Paid Maternity Leave • Tuition reimbursement • Training and Development • Employee Assistance Program (EAP) & Perks