Senior Manager, Workforce Optimization

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Signature Aviation

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🚀 Aerospace

🚗 Transport

Aerospace • Transport

Signature Aviation is the world’s largest network of private aviation terminals, providing exceptional experiences and essential support to business and private aviation customers. With a presence in over 200 locations across 27 countries on five continents, Signature Aviation offers world-class services including sustainable aviation fuel, custom sales solutions, maintenance, and real estate. As a leading hospitality company within the aviation industry, it ensures a seamless travel experience for customers globally.

📋 Description

• Lead and develop a high-performing Workforce Optimization team, including performance management, coaching, and succession planning. • Define and execute enterprise workforce strategies, including labor planning, forecasting, and capacity optimization across multiple locations. • Oversee and evolve workforce modeling methodologies, ensuring accuracy, scalability, and alignment to business needs. • Drive data-driven decision making by synthesizing trends, performance metrics, and financial data into actionable insights for executive leadership. • Partner cross-functionally with Operations, Finance, Revenue Management, and Continuous Improvement to align workforce strategies with enterprise priorities. • Establish and monitor labor performance frameworks, including productivity, cost management, and workforce KPIs. • Lead workforce planning support across multiple FBO locations, including hiring strategies, scheduling optimization, and labor cost management. • Identify and remove operational barriers while driving innovation, automation, and continuous improvement within workforce processes. • Deliver executive-level presentations and strategic recommendations, clearly communicating workforce insights and business implications. • Influence senior stakeholders and lead complex organizational change initiatives related to workforce optimization and labor strategy.

🎯 Requirements

• Bachelor’s degree in Business, Finance, Operations, Industrial Engineering, or a related field. • 6+ years of experience in workforce planning, labor strategy, capacity planning, or related analytical fields, with increasing leadership responsibility. • Proven experience influencing senior leadership and driving enterprise-level decision making through data-driven insights. • Strong leadership capabilities with demonstrated ability to build, develop, and lead high-performing teams. • Advanced analytical and financial modeling skills, including forecasting, labor cost optimization, and scenario planning. • Expertise in workforce planning methodologies, performance management frameworks, and operational analytics. • Excellent communication and storytelling skills, with the ability to translate complex data into executive-level insights. • Strong cross-functional collaboration skills, with experience working across matrixed organizations and influencing diverse stakeholders. • Proven ability to manage multiple priorities, navigate ambiguity, and lead through change in a fast-paced environment. • ~25% travel.

🏖️ Benefits

• Medical/prescription drug, dental, and vision Insurance • Health Savings Account • Flexible Spending Accounts • Life Insurance • Disability Insurance • 401(k) • Critical Illness, Hospital Indemnity and Accident Insurance • Identity Theft and Legal Services • Paid time off • Paid Maternity Leave • Tuition reimbursement • Training and Development • Employee Assistance Program (EAP) & Perks