Customer Support Specialist

Job not on LinkedIn

🕒 September 25

🇦🇷 Argentina – Remote

💵 $4 - $8 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 9%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 46 days.

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ApproveMe.com

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

💼 Consulting

📦 Logistics

⚖️ Legal

Consulting • Logistics • Legal

ApproveMe. com is a leading electronic signature software platform that enhances the document signing experience through personalization and branding. Trusted by over 50,000 companies, it allows users to create and send legally-binding contracts, agreement forms, and PDFs that resonate with clients. The platform emphasizes user engagement by incorporating features like personalized greeting videos and a user-friendly interface, all designed to streamline workflows and increase conversion rates while maintaining high security standards.

📋 Description

• Serve as the bridge between ApproveMe.com and its users • Answer sales questions and provide general technical support • Help users understand and use the WP E-Signature plugin • Facilitate billing-, user-, and site-related tasks • Engage with customers and potential customers on the front lines • Troubleshoot WordPress sites • Create and customize WordPress plugins and themes • Coordinate in real time when needed before working on projects or tasks

🎯 Requirements

• Google Spreadsheet proficiency • Excellent ability to follow directions • Strong research and helping-people orientation • Highly organized and detail-oriented • Excellent communication skills • Self-starter who takes initiative and sees tasks through to completion • Curiosity and desire to learn and grow skills • Pride in quality and craftsmanship • Prior WordPress experience • Understanding of how plugins work • Plugin and theme troubleshooting experience • Strong command of the English language • Long-time WordPress user • Basic troubleshooting of WordPress sites • Experience creating and customizing WordPress plugins and themes is a bonus • Independent worker with strong people skills • Fluent in English • Personal computer with reliable internet access • Availability for bi-weekly audio/video meetings between 8 am and 5 pm PST • Available for 40+ hours per week • Qualified candidates may be asked to complete a test assignment

🏖️ Benefits

• Competitive Local Salary • Work from your home • Software reimbursement or provision • Books or courses that promote continued learning • Opportunity to solve challenging and meaningful problems • Custom branded laptop at your five year anniversary • Frequent interactions with experienced colleagues • No politics, no b.s., and no jerks

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