Signet Jewelers
10,000+ employees
Founded 1949
🛒 Retail
🛍️ eCommerce
👗 Fashion
Retail • eCommerce • Fashion
Signet Jewelers is the world's largest retailer of diamond jewelry, with a focus on bringing quality jewelry that expresses love and inspires trust among customers. The company owns several well-known brands such as Kay Jewelers, Zales, Jared, and Blue Nile, offering a wide range of fine jewelry and customizable designs. They emphasize sustainability and responsible sourcing in their operations. Signet aims to help people celebrate life and express love through their products while promoting human rights and preserving the environment. They have a strong market presence in the United States, Canada, and the UK.
Customer Care Scheduler, Operations
🔥 21 hours ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Signet Jewelers
10,000+ employees
Founded 1949
🛒 Retail
🛍️ eCommerce
👗 Fashion
Retail • eCommerce • Fashion
Signet Jewelers is the world's largest retailer of diamond jewelry, with a focus on bringing quality jewelry that expresses love and inspires trust among customers. The company owns several well-known brands such as Kay Jewelers, Zales, Jared, and Blue Nile, offering a wide range of fine jewelry and customizable designs. They emphasize sustainability and responsible sourcing in their operations. Signet aims to help people celebrate life and express love through their products while promoting human rights and preserving the environment. They have a strong market presence in the United States, Canada, and the UK.
📋 Description
• Analyze contact center trends and performance metrics • Monitor inbound and outbound call traffic • Create staffing schedules to meet goals • Conduct training on scheduling processes • Generate and publish agent schedules
🎯 Requirements
• Experience in contact center analytics • Proficient in database applications and report design • Strong analytical skills • Familiarity with WFM systems • Knowledge of call volume forecasting
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development
Apply NowSimilar Jobs
🔥 21 hours ago
Support Specialist providing customer service and resolving issues via Zendesk for inKind's restaurant partners and guests. Troubleshooting customer problems effectively and maintaining communication for successful resolutions.
🇺🇸 United States – Remote
💵 $55k - $65k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🦅 H1B Visa Sponsor
🔥 21 hours ago
Customer Support Specialist providing technical support via phone, email, and chat for software platforms at ACT Innovations. Troubleshooting user issues and documenting interactions within ticketing system.
🔥 21 hours ago
Sales Support Clinical Specialist at Philips aiding in image-guided therapy. Providing support and training for hospital personnel while maintaining customer relations and achieving sales metrics.
🇺🇸 United States – Remote
💵 $121.8k - $174k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
🔥 22 hours ago
Case Support Specialist coordinating life insurance applications at AAA Life. Building relationships with various stakeholders to ensure efficient case progression.
🔥 22 hours ago
Hardware Support Specialist managing ATM hardware issues for financial centers. Providing customer support and coordinating vendor relationships in a remote setting.
