🕒 May 13
🇺🇸 United States – Remote
💵 $115k - $175k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 Solutions Engineer
🦅 H1B Visa Sponsor
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• Partner with Account Executives to drive the end-to-end sales cycle for Enterprise merchants, serving as the primary technical authority from initial discovery through contract execution. • Lead executive-level technical presentations and solution design sessions, building credibility with merchant CTOs, VPs of Engineering, and Heads of Product. • Own the technical validation process, including complex RFPs and high-stakes Proof of Concept (POC) engagements, ensuring a seamless transition from 'technical win' to implementation. • Design and architect API integrations tailored to each merchant’s industry, business practices and solution requirements. • Translate merchant requirements across new industries, payment models, and fulfillment operations into detailed integration schema, data flow designs, and data requirements. • Lead technical discovery with merchant engineering and product teams to define integration scope, data requirements, success criteria, and key milestones. • Ensure integration designs are scalable, maintainable, and aligned with Signifyd's platform capabilities and API standards. • Evaluate the fraud risk profile of novel merchant business models and recommend integration and data strategies most likely to produce strong model performance and financial guarantee eligibility. • Consult on data health by defining high-quality training signals for new merchant categories (Marketplace, Subscriptions, BOPIS) to ensure optimal model performance. • Analyze fraud risk profiles for novel business models, recommending integration strategies that maximize model accuracy and financial guarantee eligibility. • Partner with Data Science to validate model performance against merchant-specific datasets, ensuring Signifyd’s decisioning aligns with the client's risk appetite. • Serve as the technical voice of the merchant to Signifyd's Product and Data Science teams surfacing capability gaps, feature opportunities, and data requirements from the field. • Contribute meaningfully to the product roadmap with structured, evidence-based recommendations grounded in direct merchant feedback and competitive market dynamics. • Partner with Implementation Managers during complex onboardings to ensure continuity between what was architected and what is built.
• 5+ years in a Solutions Architect, Principal Solutions Engineer, or equivalent senior technical customer-facing role (pre-sales or strategic post-sales) • Hands-on experience designing and architecting API integrations — you can speak with authority to LLM/AI, REST, webhooks, data schemas, event-driven architectures, and common integration patterns in ecommerce environments • Meaningful exposure to bot mitigation/management, identity threat protection, digital identity, fraud detection, risk decisioning, payments processing including agentic commerce, chargebacks, or adjacent fintech domains • Working familiarity with machine learning concepts; how models are trained, evaluated, and improved, and an intuition for what data matters and why it matters for fraud decisioning • Proven track record working directly with enterprise merchants, retailers, or B2C brands at significant scale ($500M+ in annual revenue or equivalent complexity) • Demonstrated ability to build technical credibility and trusted relationships with engineering leaders and C-suite stakeholders at major retail and consumer brands • Experience co-selling in complex, multi-stakeholder enterprise deals alongside a quota-carrying Account Executive • Comfort with ambiguity, shifting priorities, and the rhythm of a growth-stage company where the pipeline can be feast or famine.
• Discretionary Time Off Policy (Unlimited!) • 401K Match • Stock Options • Annual Performance Bonus or Commissions • Paid Parental Leave (12 weeks) • On-Demand Therapy for all employees & their dependents • Dedicated learning budget through Learnerbly • Health Insurance • Dental Insurance • Vision Insurance • Flexible Spending Account (FSA) • Short Term and Long Term Disability Insurance • Life Insurance • Company Social Events • Signifyd Swag
Apply Now🕒 May 13
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