Technical Account Manager

🔥 0 minutes ago

🌐 Sweden, Norway, +3 more countries – Remote

🇸🇪 Sweden – Remote 🇳🇴 Norway – Remote 🇫🇮 Finland – Remote 🇩🇰 Denmark – Remote 🇮🇸 Iceland – Remote

💵 €3.5k - €4.5k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 0%

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Simply.TV

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

💼 Consulting

📦 Logistics

🏨 Hospitality

💰 Private equity on 2025-05

Consulting • Logistics • Hospitality

Simply. TV is a global video metadata and discovery platform that provides high-quality, localized metadata, scheduling and analytics to TV operators, broadcasters, streamers and hospitality providers. Its SaaS solutions normalize and enrich titles, cast and crew, keywords, EPG/linear schedules and other content attributes, powering personalized recommendations, search/discovery tools, FAST channel management and audience measurement. Simply. TV focuses on scalable integrations and automation to accelerate time-to-market for platforms while supporting global language and regional requirements.

📋 Description

• Own client relationships and act as the main commercial and technical point of contact • Understand client goals and provide guidance on optimizing the use of Simply.TV’s data solutions • Identify opportunities for account growth, including upsell, cross-sell, and renewals, and work with Sales to execute • Monitor account health, usage metrics, and potential risks, taking proactive actions • Coordinate with Product and Engineering to resolve issues and deliver solutions while maintaining client communication • Document client interactions, account plans, and open items to ensure transparency • Stay up-to-date on product updates, features, and industry trends • Translate technical requirements into product improvements and collaborate with Product, Implementation, and Sales teams • Support client onboarding, product integrations, adoption, and day-to-day operations

🎯 Requirements

• Own client relationships as the go-to commercial and technical contact • Thrive autonomously across time zones with minimal support—stay organized and proactive • Guide clients to maximize Simply.TV value, spotting upsell opportunities for Sales • Monitor health & risks, advocate in escalations, and keep clients happy • Coordinate fixes with Product/Engineering while managing expectations • Document everything clearly—interactions, plans, and action items • Stay sharp on product updates and trends to anticipate needs

🏖️ Benefits

• Work at the forefront of media tech – Help shape how millions discover TV & streaming content • Be a trusted counterpart – Work directly with key clients to drive their technical success and satisfaction • Collaborate globally – Join a strong team across continents that thrives on innovation and teamwork • Make real impact – Your contribution ensures Simply.TV’s data and solutions empower millions of end users daily • Grow and learn continuously – Gain exposure to advanced technologies, media systems, and client infrastructures