Senior Product Designer

🕒 May 28

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Sinch

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔌 API

📡 Telecommunications

🤝 B2B

💰 $48.8M Post-IPO Debt - Sinch on 2024-09

API • Telecommunications • B2B

Sinch is a global communications platform (CPaaS) that provides APIs and applications for messaging, voice, email, verification, and conversational AI, along with network connectivity and telco services. It enables businesses to run marketing campaigns, send notifications and alerts, verify identities, and support customers across SMS, RCS, WhatsApp, email, and voice channels, backed by large-scale operator connections and infrastructure. Sinch serves enterprises and communication providers with scalable, secure messaging and voice infrastructure and developer-focused APIs and tools.

📋 Description

• Drive UI/UX Refinements: Take the lead on making UI/UX improvements to our existing SimpleTexting flows, collaborating closely with Product Managers and Engineers to deliver incremental enhancements. • Design for Self-Serve Funnels: Design simple and effective UI and user flows for our new self-serve discounts feature, ensuring clear eligibility and application processes. • Own the end-to-end journey design for self-serve cancellations, balancing business needs with a positive, customer-centric experience. • Lead Discovery and Research: Conduct light user research and testing to inform the UX for new upsell opportunities, such as user seats and add-ons. You will design modular and scalable patterns that can be extended over time. • Collaborate Cross-Functionally: Work as a key partner with Product, Engineering, Support, Sales, and Marketing teams, translating ideas from wireframes through to final delivery. • Own the Design Process: Embed yourself in the team's rituals, taking a proactive approach to design rather than waiting for ad-hoc requests.

🎯 Requirements

• Proven experience as a Product Designer, with a strong portfolio showcasing your expertise in both user research and UI execution. • A track record of designing and shipping successful features for web applications. • Demonstrated experience in creating end-to-end user journeys, from initial discovery and research to polished visual design. • Proficiency with modern design and collaboration tools, including Figma, Jira, and Confluence. • An interest in and/or experience with leveraging AI to enhance the design process—from accelerating research synthesis to improving workflow efficiency. • Strong collaboration and communication skills, with an ability to work effectively in a cross-functional team environment. • A proactive, ownership-driven mindset, with a passion for solving complex problems with simple, elegant solutions. • Experience working in an agile environment with Product Managers and Engineers.

🏖️ Benefits

• Sinch will manage all required government contributions (SSS, PhilHealth, Pag-IBIG) • Standard suite of employee benefits • A company-provided laptop will be supplied for this role. • Flexible working hours.