UI/UX Designer

🕒 April 7

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TTEC

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🤝 B2B

💰 Post-IPO Debt on 2021-11

B2B • Customer Experience • AI

TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.

📋 Description

• Collaborate with product managers, developers, and other stakeholders to understand project requirements and user needs • Develop user personas, user journeys, and wireframes that illustrate design concepts and solutions • Design high-quality interfaces and user experiences that are visually appealing, intuitive, and consistent with industry best practices and brand guidelines • Conduct user research and usability testing to validate design decisions and iterate on designs as needed • Create interactive prototypes to communicate design concepts and gather feedback from stakeholders and learners • Work closely with developers to ensure that designs are implemented accurately and efficiently • Stay up-to-date with industry trends, design tools, and emerging technologies to continually improve design skills and techniques

🎯 Requirements

• Bachelor's degree in graphic design, human-computer interaction, or a related field • Strong portfolio showcasing UI and UX design skills and a process-oriented approach to design • Proficiency in Figma & Adobe CC (Photoshop, Illustrator) • Experience with user research and usability testing methodologies • Strong understanding of responsive design principles and best practices for mobile and web interfaces • Ability to communicate effectively and work collaboratively with cross-functional teams • Strong attention to detail and a passion for creating great user experiences • Ability to manage multiple projects and work under tight deadlines

🏖️ Benefits

• Supportive of your career and professional development • An inclusive culture and community minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values • Ask us about our paid time off (PTO) and wellness and healthcare benefits • A great compensation package and performance bonus opportunities • Benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)