Learning Experience Designer

🕒 June 30

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TaskUs

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2008

🤝 B2B

☁️ SaaS

💸 Finance

💰 Private Equity Round on 2018-08

B2B • SaaS • Finance

TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.

📋 Description

• Provide thought leadership in the application of instructional design strategies and methodologies • Deliver learner-centered training solutions across all levels in the organization • Analyze learning needs and conduct audience, context, content, and available performance analysis • Collaborate with Multimedia, Content, and LMS Administration work streams to design, develop, and implement training programs • Identify training objectives and performance targets • Design and write appropriate means to measure and evaluate learning and knowledge of participants • Develop advanced instructional media including guided tool simulations and interactive lessons • Manage the overall development and track progress of projects

🎯 Requirements

• Bachelor’s degree or equivalent in Instructional Design or closely related course • 3-5 years designing learner-centered training programs and developing related training materials • 3-5 years conducting learning needs analyses to identify situations addressable by training solutions • Working knowledge of adult learning, instructional design, and evaluation principles and practices • Drafting measurable training goals and learning objectives • Developing appropriate learning assessment strategies and instruments • Technology literate; can easily work with new software (e.g., media development tools, office suite, and other web applications) • Understanding of functionalities of courseware authoring tools (e.g., Adobe Captivate, Articulate Storyline) • Experience with E-Learning design principles, practices, and platforms (LMS)

🏖️ Benefits

• Competitive industry salaries • Comprehensive benefits packages • Commitment to employee well-being • Inclusive environment and positive impact on the community • Opportunities for internal mobility and professional growth