Instructional Designer

🕒 April 17

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Qualfon

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1995

🤝 B2B

🛍️ eCommerce

📡 Telecommunications

B2B • eCommerce • Telecommunications

Qualfon is a comprehensive provider of customer engagement solutions, specializing in services such as contact center operations, digital marketing, data analytics, and fulfillment. The company focuses on enhancing customer interactions and driving revenue through a blend of innovative marketing strategies and back-office support. With a strong commitment to customer care, Qualfon aims to improve customer loyalty and satisfaction across various industries.

📋 Description

• Design, develop, and update learning solutions in the ID Team Capability Suite • Apply instructional design and adult learning principles to create various types of content • Develop and produce multimedia content, including graphics, videos, animations, and interactive elements • Develop and implement assessment methods to measure the effectiveness of training programs • Collaborate closely with subject matter experts and clients to ensure accurate and relevant content • Manage multiple instructional design projects simultaneously

🎯 Requirements

• Bachelor's degree in Instructional Design, Education, or a related field • At least 3 years of experience as an Instructional Designer or similar role • Proficiency in eLearning authoring tools (e.g. Articulate 360 suite) • Strong knowledge of instructional design principles and adult learning theories (e.g. ADDIE, SAM) • Excellent communication and interpersonal skills • Creative and innovative mindset with the ability to think outside the box • Project management skills and very high attention to detail • Multimedia, Video Editing and graphic design skills are preferred (e.g. Adobe Premiere Pro, After Effects, Illustrator, Photoshop and InDesign) • Certification in instructional design (e.g. Certified Professional in Learning and Performance - CPLP) is a plus • Experience in roleplay or tools simulations using AI is a plus

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development