Implementation Consultant

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🕒 May 15

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Logo of Surgical Information Systems

Surgical Information Systems

201 - 500 employees

Founded 1996

☁️ SaaS

🤝 B2B

📋 Compliance

SaaS • B2B • Compliance

Surgical Information Systems is a healthcare-focused software and services company that provides cloud-based perioperative and ambulatory surgery center (ASC) management solutions. Their SIS Complete platform includes EHR/clinical documentation, anesthesia and surgery documentation, analytics, revenue cycle management (RCM) services, and compliance tools tailored for ASCs and hospitals. SIS delivers SaaS products plus tech-enabled billing, coding, transcription, and compliance services to improve clinical, financial, and operational performance for surgical providers.

📋 Description

• Assist clients with application configuration, based on user needs and industry standards. • Perform project management tasks to take clients through project life cycle. • Train administrative and end users SIS Complete and associated applications. • Determine business and clinical requirements and establish partnership with client for successful implementation for the project team (client, vendors, and SIS). • Review, discuss, understand, and execute the processes and procedures with the team on all facets of the project, including project kickoff, milestones, training and education, reporting, interfacing, troubleshooting, issue tracking, and escalation. • Identify client-associated risks and provide actions or solutions. • Give a hands-on approach to the implementation process. • Identify possible risks with the client on a continual basis during the project life cycle • Review, assess, and help manage the application scope of work and scheduling. • Exposure to and use of ASC billing practices • Assist and focus client in directing resources and efforts to achieve project goals. • Address client’s application issues and close all issues before transition to Support.

🎯 Requirements

• Bachelor’s degree strongly preferred. • Knowledge of healthcare industry, ASC industry preferred • Experience with SAAS software implementations • Skill in interpersonal communication, both verbal and written, across all levels of an organization with a high degree of tact and diplomacy. • Must be able to take a friendly approach to teaching all levels of end users. • Must be able to motivate others to learn. • Strong organization and time management skills. • Skill in problem solving in order to provide issue resolution and troubleshoot where necessary. • Ability to work in a collaborative, team environment while taking ownership of one’s project. • Ability to take initiative and be a self-starter while working on projects. • Ability to quickly learn new concepts and apply them to new situations.

🏖️ Benefits

• Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance • Vacation/Sick time • 401(k) retirement plan with company match • Paid Holidays • SIS Cares Day • Fully Remote

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