Customer Service Agent, English Speaker

🔥 21 hours ago

🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SIXT

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1912

📦 Logistics

🚘 Automotive

💼 Consulting

Logistics • Automotive • Consulting

SIXT is a global mobility company offering premium car rental, long-term rentals, car subscriptions, chauffeur services, and car-sharing through an integrated app and worldwide station network. With over 2,000 stations in 105+ countries and a diverse fleet of 222,000+ vehicles including luxury and specialty models, SIXT serves leisure and corporate customers with airport and city pick-up/return, business fleet solutions, and digital booking and loyalty features.

📋 Description

• Serve as the first point of contact for customers • Advise customers on bookings, rental agreements, complaints, and invoices • Support business and private customers by phone and email • Help customers navigate online booking systems and make reservations • Find suitable solutions for customer issues • Provide a sympathetic, solution-oriented, full-service customer experience • Collaborate with other departments to deliver excellent service • Drive customer satisfaction and loyalty

🎯 Requirements

• Fluent in English, written and spoken • Available to work fully remotely from Portugal in rotating shifts from 6pm to 8am • Availability to start on 14th September 2026 is mandatory • Prior experience in customer service, a call centre, or BPO environment is required • Organised, communicative, resilient under a heavy workload, and highly dependable • Comfortable working with MS Office programs, especially Outlook, Word, and Excel • Enjoy customer contact and handle challenging situations with professionalism and warmth • Thrive in international teams and value exchanging with colleagues from different backgrounds

🏖️ Benefits

• Regular team events, community activities, and inspiring talks with internal and external speakers • Remote working model with flexibility to work from anywhere within Portugal • Access to Claude by Anthropic and SIXTgpt from day one • 28 vacation days per year • Additional day off on your birthday • One volunteer day annually • Private health insurance covering spouse and children free of charge • Yearly Coverflex allowance • Daily meal allowance • Exclusive rates on all SIXT services • Special discounts extended to family and friends