Digital Coordinator, Bilingual (German, English, Spanish)

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🔥 0 minutes ago

🗣️🇩🇪 German Required

🗣️🇪🇸 Spanish Required

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Logo of SIXT

SIXT

5001 - 10000 employees

Founded 1912

📦 Logistics

🚘 Automotive

💼 Consulting

Logistics • Automotive • Consulting

SIXT is a global mobility company offering premium car rental, long-term rentals, car subscriptions, chauffeur services, and car-sharing through an integrated app and worldwide station network. With over 2,000 stations in 105+ countries and a diverse fleet of 222,000+ vehicles including luxury and specialty models, SIXT serves leisure and corporate customers with airport and city pick-up/return, business fleet solutions, and digital booking and loyalty features.

📋 Description

• Manage customer inquiries via phone, email, or video calls • Assist customers with vehicle rental and pickup process questions • Close reservations • Verify customer information and provide related assistance • Offer technical support during key pickup • Troubleshoot issues in the self-service section • Collaborate with SIXT branches located in different countries • Make calls to promote additional sales and improvements • Provide continuous customer support and resolve customer issues 24/7

🎯 Requirements

• Fluent in German, English and Spanish • Excellent ability to understand and anticipate customer needs • Clear and persuasive communication skills • Flexibility to work in a dynamic environment, including availability for night shifts • Effective teamwork and collaboration skills • Ability to quickly identify problems and propose effective solutions • Customer service orientation

🏖️ Benefits

• Permanent Contract (Contrato Indefinido) • A stable project with opportunities for progression • Access to Claude by Anthropic and SIXTgpt from day one • Professional development opportunities in an international environment • €300 monthly Individual Target bonus • €60 telework allowance • 30% night shift premium for hours 22:00h–06:00h • Flexible remote work model • Day off for your birthday • Additional vacation days for your anniversary at SIXT • Private health insurance • Childcare support • Restaurant card • Discounts for family and friends on SIXT rentals • Offers on hotels, stores, Gympass, business schools, and more

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