SIXT
Transport ⢠B2C ⢠B2B
SIXT is a global mobility company offering premium car rental, long-term rentals, car subscriptions, chauffeur services, and car-sharing through an integrated app and worldwide station network. With over 2,000 stations in 105+ countries and a diverse fleet of 222,000+ vehicles including luxury and specialty models, SIXT serves leisure and corporate customers with airport and city pick-up/return, business fleet solutions, and digital booking and loyalty features.
German-speaking Support Agent
23 hours ago
đŁď¸đŠđŞ German Required
SIXT
Transport ⢠B2C ⢠B2B
SIXT is a global mobility company offering premium car rental, long-term rentals, car subscriptions, chauffeur services, and car-sharing through an integrated app and worldwide station network. With over 2,000 stations in 105+ countries and a diverse fleet of 222,000+ vehicles including luxury and specialty models, SIXT serves leisure and corporate customers with airport and city pick-up/return, business fleet solutions, and digital booking and loyalty features.
đ Description
⢠Act as the interface between customers and drivers ⢠Ensure that quality standards are met ⢠Monitor driver punctuality ⢠Assign transfers to appropriate drivers ⢠Coordinate handovers between driver and customer
đŻ Requirements
⢠Fluent in German and good command of English (minimum B2 level) ⢠Experience working with partners and customers ⢠Excellent listening skills, strong communication and empathy ⢠Ability to respond quickly to new situations ⢠Good problem analysis and problem-solving skills ⢠Willingness to work shifts and weekends ⢠Confident using a PC and common software
đď¸ Benefits
⢠Discounts on SIXT rent, share, ride and SIXT+ ⢠Attractive vehicle leasing offers ⢠Exclusive partner deals for travel, electronics, fashion and more ⢠Retirement savings plans and support for capital-building benefits ⢠30 days annual leave ⢠Hybrid model with flexible hours ⢠One day per year for volunteer activities
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