Operations Analyst – Continuous Improvement

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🕒 May 18

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Skillcerto

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Skillcerto is a B2B recruitment and talent-acquisition consultancy that finds, evaluates and places highly qualified professionals for companies across Brazil, focusing on speed and cultural fit. They offer a full recruitment workflow — from understanding company needs and market mapping to rigorous technical and behavioral assessments, presentation of finalists, hiring and onboarding support — with an average time-to-fill of about 15 days. Skillcerto targets HR managers, directors and business owners who need fast, reliable hires and emphasizes methodology, technology-enabled hunting, and commitment to delivering only top candidates.

📋 Description

• Support day-to-day corporate travel operations; • Assist with flight bookings, hotel reservations, itinerary changes, and quotes; • Ensure operational organization and SLA compliance; • Log and track requests in internal systems; • Identify bottlenecks, failures, and opportunities for process improvement; • Co-create improvements, automations, and new workflows with internal teams.

🎯 Requirements

• Minimum 2 years of experience in operations, support, customer service, or related areas; • Currently pursuing higher education (university degree in progress); • Familiarity with productivity tools, metrics, KPIs, and operational organization; • Strong Excel skills and proficiency with digital tools; • Ability to log, track, and prioritize requests; • Interest in technology, automation, and artificial intelligence.

🏖️ Benefits

• Fully remote work model • Flexible hours • Opportunities for growth and development within the company • Collaborative, flat environment with autonomy • Direct involvement with technology, automation, and AI initiatives