SkyBound
11 - 50 employees
Founded 2016
🚀 Aerospace
🤖 Artificial Intelligence
🔐 Security
Aerospace • Artificial Intelligence • Security
SkyBound is a global innovator in drone data, analysis and operations. The company combines proprietary software and AI with commercially available drone stations to provide an integrated platform for mission operations, real-time intelligence, and data-driven decision support. SkyBound's services target rapid response, trespass and fault detection, tracking, and trend prediction, and are used by national agencies and infrastructure operators to protect assets, staff, and the public.
Customer Service Representative – Training Available
Job not on LinkedIn
🕒 July 27
🇦🇺 Australia – Remote
💵 $30k - $70k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 28%
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SkyBound
11 - 50 employees
Founded 2016
🚀 Aerospace
🤖 Artificial Intelligence
🔐 Security
Aerospace • Artificial Intelligence • Security
SkyBound is a global innovator in drone data, analysis and operations. The company combines proprietary software and AI with commercially available drone stations to provide an integrated platform for mission operations, real-time intelligence, and data-driven decision support. SkyBound's services target rapid response, trespass and fault detection, tracking, and trend prediction, and are used by national agencies and infrastructure operators to protect assets, staff, and the public.
📋 Description
• Respond to customer inquiries via phone, email, and chat • Provide accurate information about services, policies, and offerings • Assist customers with requests, updates, and general support • Maintain organized records of customer interactions • Follow up with customers to ensure satisfaction • Collaborate with team members to resolve issues efficiently
🎯 Requirements
• Strong written and verbal communication skills • Basic computer skills (email, messaging platforms, data entry) • Ability to stay organized and manage multiple tasks • Detail-oriented and dependable • Ability to work independently in a remote setting • Previous customer service experience is a plus, but not required
🏖️ Benefits
• 100% remote work environment • Flexible scheduling options • Supportive team environment • Opportunities for growth and development
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