Skylum
51 - 200 employees
Skylum is a Ukrainian company that develops photo editing software. We create intuitive, powerful, and easy-to-use tools for photographers of all skill levels, aiming to make photo editing enjoyable and accessible to everyone. Above all, we value creativity and innovation. With our cutting-edge technology, we want to empower artists all over the world to produce photos they love and are proud to share.
Customer Support Specialist
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🔥 0 minutes ago
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Skylum
51 - 200 employees
Skylum is a Ukrainian company that develops photo editing software. We create intuitive, powerful, and easy-to-use tools for photographers of all skill levels, aiming to make photo editing enjoyable and accessible to everyone. Above all, we value creativity and innovation. With our cutting-edge technology, we want to empower artists all over the world to produce photos they love and are proud to share.
📋 Description
• Ensure fast and effective resolution of customer issues • Handle and resolve all customers’ complaints and requests mostly in emails • Analyse and assess customers’ needs • Deliver information about benefits of the products to turn potential customers into paid ones
🎯 Requirements
• At least 6 months of experience in Customer Support • Upper-intermediate English is a MUST • Excellent communication skills • High level of personal responsibility • Positive attitude :)
🏖️ Benefits
• Medical insurance • Twenty-one days of paid sick leave per year • Twenty-one days of paid vacation per year • English, German, and Polish classes • Educational allowance
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