Bilingual Intake Specialist

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🔥 0 minutes ago

🗣️🇪🇸 Spanish Required

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Logo of Slash Staffing

Slash Staffing

11 - 50 employees

Founded 2024

🤝 B2B

👥 HR Tech

☁️ SaaS

B2B • HR Tech • SaaS

Slash Staffing is a staffing agency specializing in providing affordable remote staffing solutions for businesses. They connect clients with a diverse range of skilled professionals, including virtual assistants, customer support representatives, digital marketers, and software developers, allowing companies to focus on their core operations while Slash Staffing handles the hiring process. Their pre-screened candidates are ready to take on various roles, helping organizations achieve efficiency and success without the high cost associated with traditional hiring.

📋 Description

• Process and manage member referrals received from the Marketing Department • Educate prospective members and families on home care service requirements • Coordinate assessments and assist with the enrollment process • Maintain ongoing communication with members and families throughout enrollment • Serve as a liaison between members, nursing facilities, physician offices, hospitals, and insurance companies • Follow up on required documentation and enrollment requirements • Update daily reports and maintain accurate records in the system • Ensure all member information is accurately documented and maintained

🎯 Requirements

• At least 1 year of experience as an Intake Specialist, Home Care Intake Coordinator, or Long-Term Care Liaison • Fluent in English and Spanish • Strong customer service and communication skills • Compassionate, professional, and solution-oriented • Strong follow-up and organizational skills • Detail-oriented with accurate documentation abilities • Ability to manage multiple referrals and enrollment cases simultaneously • Comfortable communicating with members, families, healthcare providers, and insurance companies

🏖️ Benefits

• Health Care

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