Medical Scheduling, Patient Support Assistant

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🔥 4 minutes ago

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Logo of Slash Staffing

Slash Staffing

11 - 50 employees

Founded 2024

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Slash Staffing is a staffing agency specializing in providing affordable remote staffing solutions for businesses. They connect clients with a diverse range of skilled professionals, including virtual assistants, customer support representatives, digital marketers, and software developers, allowing companies to focus on their core operations while Slash Staffing handles the hiring process. Their pre-screened candidates are ready to take on various roles, helping organizations achieve efficiency and success without the high cost associated with traditional hiring.

📋 Description

• Call and text patients to confirm appointments and group sessions • Schedule appointments within the EMR system • Update schedules when patients are rescheduled or discharged • Verify patient phone numbers and contact information • Update patient demographic information as needed • Enter appointment information accurately into the EMR • Follow up with patients who cannot be reached • Maintain accurate scheduling records • Communicate scheduling updates with clinic staff • Assist with general administrative tasks as needed • Support a busy outpatient drug and alcohol treatment organization • Ensure patients are consistently reminded about appointments, schedules remain accurate, and patient information is kept up to date

🎯 Requirements

• Excellent verbal and written English communication skills • Friendly and professional phone manner • Comfortable making outbound phone calls throughout the day • Strong organizational and multitasking skills • Good computer and data entry skills • Reliable and dependable • Previous customer service, scheduling, or administrative experience is preferred • Healthcare experience is helpful but not required • Experience working with EMR systems is a preferred qualification • Medical office, behavioral health, or scheduling experience is a preferred qualification • One position requires fluency in both English and Spanish to support Spanish-speaking patients • No previous behavioral health experience is required

🏖️ Benefits

• Training will be provided • HIPAA training provided • Fully remote

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