Senior Account Manager, Partner Sales – VAR Channel

🕒 April 29

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Smarsh

1001 - 5000 employees

Founded 2001

💸 Finance

🏢 Enterprise

☁️ SaaS

💰 Private Equity Round on 2016-01

Finance • Enterprise • SaaS

Smarsh is the global leader in communications data and intelligence, focusing on digital communications compliance and risk management in regulated industries. With over two decades of experience, Smarsh delivers AI-enabled solutions to unlock business insights from communications data at scale. Trusted by 95% of top financial firms and managing billions of messages monthly, Smarsh offers services like chat capture, email archiving, and digital risk surveillance. Their platforms are designed to meet the diverse and evolving needs of financial services, government, healthcare, and other industries, enhancing productivity and ensuring compliance with digital communication governance challenges.

📋 Description

• Own and exceed sales quota through VAR partners, driving both new customer acquisition and expansion within existing accounts. • Develop and execute partner growth strategies to expand distribution and increase market penetration. • Build and manage a predictable sales pipeline, ensuring accurate forecasting and consistent execution. • Engage and influence partner sales teams, delivering training, enablement, and joint go-to-market execution. • Drive deal lifecycle management, including deal registration, conflict resolution, and opportunity progression. • Serve as a trusted advisor and subject matter expert, supporting partners on customer engagements and solution positioning. • Lead account planning and mapping initiatives, aligning partner efforts to strategic priorities and high-value opportunities. • Collaborate cross-functionally (Sales, Product, Operations, Finance) to ensure seamless post-sale execution and customer success. • Negotiate and manage partner agreements, ensuring profitable and scalable commercial structures. • Maintain CRM excellence (Salesforce) with accurate forecasting, pipeline hygiene, and communication tracking. • Support financial accuracy, including partner invoice reconciliation and revenue alignment. • Deliver product demonstrations and presentations, operating effectively in both sales and technical discussions. • Build executive-level relationships within partner organizations to drive long-term strategic value.

🎯 Requirements

• Proven success in channel sales, partner management, or indirect sales models, preferably in SaaS, telecom, or compliance solutions. • Demonstrated ability to build and scale VAR partnerships and drive partner led revenue growth. • Strong executive presence and communication skills, with the ability to influence at all levels and engage with C-Suite leaders. • Experience managing complex sales cycles, negotiations, and partner agreements. • Proficiency in Salesforce and pipeline management best practices. • Ability to operate as both a strategic leader and hands-on contributor in a fast-paced environment. • Comfortable presenting and demonstrating solutions in customer and partner settings.

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