Administration Assistant – PA

Job not on LinkedIn

🕒 March 27

🇿🇦 South Africa – Remote

💵 R200k - R400k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 28%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SmartPA

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📦 Logistics

✈️ Travel

Consulting • Logistics • Travel

SmartPA is a leading provider of strategic administrative solutions, specializing in virtual assistance, executive personal assistance, and various business process outsourcing (BPO) functions. With over a decade of experience, SmartPA helps businesses enhance their efficiency and productivity by integrating seamlessly into client operations. Their offerings range from virtual PA services, call answering, and document production to comprehensive business support including HR coordination and project management. SmartPA is committed to tailoring their services to meet specific client needs and aims to deliver sustained improvements in business operations.

📋 Description

• Managing the end-to-end delivery of business assignments, ensuring accuracy, timeliness, and high-quality standards. • Prioritising and organising your workload to meet deadlines across multiple tasks and workstreams. • Tracking progress against SLAs and KPIs, using project tracking tools to monitor deliverables and performance. • Maintaining accurate documentation and ensuring governance and quality assurance standards are consistently met. • Using systems, digital tools, and automation solutions to work efficiently and effectively. • Providing regular updates to team leaders and key stakeholders on progress, risks, and outcomes. • Attending stakeholder meetings to align on priorities, resolve issues, and share progress. • Supporting issue resolution and contributing to maintaining high quality and service standards. • Identifying opportunities to improve processes and reduce non–value-added activity. • Supporting continuous improvement initiatives to enhance efficiency and performance. • Contributing ideas and insight on automation and digital solutions to drive operational excellence.

🎯 Requirements

• Proven experience in business operations, administration, or client service delivery. • Excellent organisational and multitasking skills, with the ability to manage competing priorities. • Strong communication and stakeholder management abilities. • High attention to detail and commitment to quality. • Proactive, solution-focused mindset. • Intermediate technical proficiency, including systems navigation, data entry, and digital tools. • Strong technical proficiency, including GSuite, systems navigation, data entry, and digital tools. • Experience in process improvement or continuous improvement initiatives (Desirable). • Familiarity with automation platforms or digital workflow tools (Desirable). • Background in client account management, office management, or similar service-led roles (Desirable).

🏖️ Benefits

• Competitive salaries • Yearly bonuses: based on company, department and individual performance • Flexitime initiative: work when you're most productive (core hours 10am - 4.30pm) • 33 day annual leave • Department incentives • Employee Assistance Programme