Automation and Workflow Architect

Job not on LinkedIn

🔥 14 hours ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏛️ Architect

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SmartPA

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📦 Logistics

✈️ Travel

Consulting • Logistics • Travel

SmartPA is a leading provider of strategic administrative solutions, specializing in virtual assistance, executive personal assistance, and various business process outsourcing (BPO) functions. With over a decade of experience, SmartPA helps businesses enhance their efficiency and productivity by integrating seamlessly into client operations. Their offerings range from virtual PA services, call answering, and document production to comprehensive business support including HR coordination and project management. SmartPA is committed to tailoring their services to meet specific client needs and aims to deliver sustained improvements in business operations.

📋 Description

• Design and build automation tools and workflows that improve efficiency • Develop scalable, sustainable solutions across business functions • Turn operational challenges into practical technical solutions • Support the development and optimisation of internal systems and processes • Identify inefficiencies and opportunities for automation • Recommend and implement smarter ways of working • Use technology to reduce manual effort and improve consistency • Work closely with teams and stakeholders to understand their needs • Provide technical guidance throughout automation projects • Communicate ideas, progress and recommendations clearly • Monitor the reliability and effectiveness of automation solutions • Troubleshoot issues and make improvements where needed • Support the ongoing evolution of tools, systems and workflows • Quantitatively track, measure and present ROI results of solutions to leadership • Map system logic and identify commonalities across the account to structure strategic workflow priorities

🎯 Requirements

• 4–6 years' professional experience in a technology-focused or workflow-automation environment • Strong programming experience (e.g. JavaScript, Python or Java) • Hands-on experience building AI-integrated automations using prompt engineering and connecting systems via APIs (Gemini or similar) • Solid workflow and process mapping experience, including designing process logic and spotting common patterns across an account • Good working knowledge of SQL databases, data modelling and query optimisation • Experience across the full build lifecycle: design, build, deploy and maintain • Confident using data tools to measure automation performance and present ROI to leadership • Experience within the Google ecosystem (Workspace, Cloud, Looker Studio, etc.) is advantageous • Knowledge of system integrations, networking and cloud environments is advantageous • Experience supporting production applications and runtime environments is advantageous • Experience building custom performance-tracking dashboards is advantageous • Familiarity with Agile, Lean or Six Sigma is advantageous • Growth mindset and strong sense of accountability • Technical capability and proactive, problem-solving mindset • Ability to work across technical teams and business leadership • Clear communication and stakeholder collaboration skills • Curiosity, adaptability and motivation for continuous improvement • CV and cover letter required; selection includes two interview stages and skills testing

🏖️ Benefits

• Competitive salary • 33 days holiday • Flexitime (core hours: 10:00–16:30) • Hybrid (UK) or fully remote options • Ongoing development and career opportunities • Department incentives • Employee Assistance Programme (including access to counselling services, finance support, legal support, etc.) • A genuinely positive, people-first culture