Business Support Executive – Data & Content Management

Job not on LinkedIn

November 6

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SmartPA

❝Outsource your admin, grow your business❞SmartPA ultimately:🗹 Increase efficiency🗹 Drive productivity🗹 Maximise profitsTraditional business models and working practices have changed in recent years. Driven by pressures of the global economy, cost, efficiency goals, and personal work/life balance incentives.Consumer habits have also evolved, and businesses need to serve their customers when, where, and how they want. Hire a Virtual Assistant and never miss out on that important customer again.As an agile outsourcing service provider over a decade of experience, SmartPA integrates seamlessly into our clients’ processes, systems, and culture. We become an extension of their team helping to drive efficiencies and generate competitive advantage.Our mission is to deliver sustained improvement – every step of the way.We train and mentor our resource pool so we can be relied on to make a continuous positive impact on business operations. With the widest range of administrative skills backed up by a global support community, together we are unstoppable.➤ Smart Service Customer experience is at the core of what we do. This means we take pride in ensuring that our service packages are tailored to the specific needs of our clients.➤ Virtual PA ServicesSupporting businesses with diary & email management, transcription, typing, document production and more. Specialist Virtual PA services include EA, HR & Employment, Bookkeeping and Supplier Management, CRM management, social media, and marketing support.➤ Call AnsweringNo more missed calls, missed sales, or missed opportunities. Our professionally trained team can help you with appointment booking, overflow and message taking.➤ EnterpriseWe’ve learned and perfected how best to provide agile, flexible, and scalable virtual support for clients of all sizes across the globe. Drawing on a virtually limitless global pool of talent, enabling us to support your business 24/7x365 worldwide.

201 - 500 employees

📋 Description

• Curate and Govern Research Data: Manage the lifecycle of complex, unstructured research datasets, ensuring data integrity and compliance. • Coordinate content updates across platforms (e.g., internal knowledge bases, dashboards, microsites, Google Sheets and NotebookLM), working with stakeholders to gather, format, and publish information. • Process and clean raw data using tools like spreadsheets, preparing it for analysis or reporting. • Develop and document standards, processes, and governance policies for content and data management, covering best practices and system usage. • Manage multiple projects simultaneously, maintaining a high level of quality under tight deadlines.

🎯 Requirements

• Proven experience in a content management, data entry, or administrative role with a focus on data. • Expert proficiency with spreadsheet software (e.g., Excel, Google Sheets), including functions, pivot tables, and data validation. • Excellent attention to detail and a methodical approach to identifying and correcting data inaccuracies. • Strong written and verbal communication skills. • Strong understanding of how to simplify data for the end user, allowing them to make quick decisions, whilst working at pace - whether this be through charts and/ or summarising in a clean, meticulous way. • Comfortable and familiar with basic querying and data manipulation. • Experience working with a Content Management System (CMS) or a Customer Relationship Management (CRM) platform. • Experience with data governance best practices. • Familiarity with version control and modern documentation practices.

🏖️ Benefits

• Competitive Salaries • Yearly Bonuses based on company, department, and individual performance. • Department based incentives. • Remote Work • 33 Days Holiday: Because rest fuels greatness. • Growth Opportunities: Develop your skills, advance your career and grow with a company reshaping the industry.

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