SmartPA
201 - 500 employees
❝Outsource your admin, grow your business❞SmartPA ultimately:🗹 Increase efficiency🗹 Drive productivity🗹 Maximise profitsTraditional business models and working practices have changed in recent years. Driven by pressures of the global economy, cost, efficiency goals, and personal work/life balance incentives.Consumer habits have also evolved, and businesses need to serve their customers when, where, and how they want. Hire a Virtual Assistant and never miss out on that important customer again.As an agile outsourcing service provider over a decade of experience, SmartPA integrates seamlessly into our clients’ processes, systems, and culture. We become an extension of their team helping to drive efficiencies and generate competitive advantage.Our mission is to deliver sustained improvement – every step of the way.We train and mentor our resource pool so we can be relied on to make a continuous positive impact on business operations. With the widest range of administrative skills backed up by a global support community, together we are unstoppable.➤ Smart Service Customer experience is at the core of what we do. This means we take pride in ensuring that our service packages are tailored to the specific needs of our clients.➤ Virtual PA ServicesSupporting businesses with diary & email management, transcription, typing, document production and more. Specialist Virtual PA services include EA, HR & Employment, Bookkeeping and Supplier Management, CRM management, social media, and marketing support.➤ Call AnsweringNo more missed calls, missed sales, or missed opportunities. Our professionally trained team can help you with appointment booking, overflow and message taking.➤ EnterpriseWe’ve learned and perfected how best to provide agile, flexible, and scalable virtual support for clients of all sizes across the globe. Drawing on a virtually limitless global pool of talent, enabling us to support your business 24/7x365 worldwide.
Legal Document Production Specialist
Job not on LinkedIn
🕒 March 27
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SmartPA
201 - 500 employees
❝Outsource your admin, grow your business❞SmartPA ultimately:🗹 Increase efficiency🗹 Drive productivity🗹 Maximise profitsTraditional business models and working practices have changed in recent years. Driven by pressures of the global economy, cost, efficiency goals, and personal work/life balance incentives.Consumer habits have also evolved, and businesses need to serve their customers when, where, and how they want. Hire a Virtual Assistant and never miss out on that important customer again.As an agile outsourcing service provider over a decade of experience, SmartPA integrates seamlessly into our clients’ processes, systems, and culture. We become an extension of their team helping to drive efficiencies and generate competitive advantage.Our mission is to deliver sustained improvement – every step of the way.We train and mentor our resource pool so we can be relied on to make a continuous positive impact on business operations. With the widest range of administrative skills backed up by a global support community, together we are unstoppable.➤ Smart Service Customer experience is at the core of what we do. This means we take pride in ensuring that our service packages are tailored to the specific needs of our clients.➤ Virtual PA ServicesSupporting businesses with diary & email management, transcription, typing, document production and more. Specialist Virtual PA services include EA, HR & Employment, Bookkeeping and Supplier Management, CRM management, social media, and marketing support.➤ Call AnsweringNo more missed calls, missed sales, or missed opportunities. Our professionally trained team can help you with appointment booking, overflow and message taking.➤ EnterpriseWe’ve learned and perfected how best to provide agile, flexible, and scalable virtual support for clients of all sizes across the globe. Drawing on a virtually limitless global pool of talent, enabling us to support your business 24/7x365 worldwide.
📋 Description
• Collaborate & Deliver Excellence • Work closely with your client and support teams to deliver accurate, timely, and high-quality document production support • Operate within our pod structure, collaborating with colleagues to ensure seamless service delivery and effective workload management • Share ideas and best practice to continuously improve document quality, and client outcomes • Manage Document Production with Precision • Produce, format, and amend a wide range of documents including correspondence, agreements, reports, bundles, and presentations, ensuring exceptional attention to detail • Reformat documents into house style, confidently working with precedents, numbering, tables, tracked changes, and complex formatting requirements • Troubleshoot and resolve formatting issues, repair corrupt documents, and address inconsistencies efficiently and proactively • Accurately process tracked changes and use document comparison tools to ensure version control and accuracy • Produce transcription using digital dictation when required • Use Technology to Enable Success • Work confidently with document management systems including Liberate, iManage, and Katchr dashboards, following client and firm processes • Work with MS Office, PDFdocs, DocuSign, MS Teams, and other relevant software to manage, produce, and deliver documentation effectively • Stay up to date with systems, workflows, and best practice, embracing new technology and ways of working • Build Trusted Client Relationships • Act as a trusted partner to your client, anticipating needs and consistently delivering to a high standard • Communicate clearly and professionally with lawyers, business teams, and Practice Support colleagues, seeking clarification where needed • Represent SmartPA’s values authentically, acting as a positive brand ambassador in every interaction • Stay Adaptable & Support the Team • Work flexibly to support colleagues during peak workloads, deadlines, or periods of absence • Contribute to maintaining and improving process documentation, team knowledge, and ways of working • Approach new challenges with a solution-focused mindset, thriving in a fast-paced and detail-driven environment
🎯 Requirements
• Minimum 2 years experience in legal document work • Demonstrated experience producing and managing complex documents in administrative or legal support roles • Strong experience with complex Word documents, including styles, templates, tracked changes, and formatting • Excellent literacy, numeracy, and attention to detail, with advanced MS Word skills and proficiency in Excel, PowerPoint, and Outlook • Familiarity with tools such as PDFdocs, DocuSign, and digital dictation software • Ability to meet tight deadlines while maintaining accuracy and attention to detail • Strong communication skills, able to build constructive working relationships at all levels • Flexible and adaptable, thriving in a fast-paced environment and contributing effectively within a team
🏖️ Benefits
• Competitive salaries • Full time, remote work • Flexitime initiative: work when you're most productive (core hours: 10:00-16:30 GMT) • 33 days holiday: because rest fuels greatness • Department incentives • Employee Assistant Programme
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