Full Stack Developer

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Smart Role

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2024

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 Non equity assistance on 2025-04

SaaS • B2B • Enterprise

Smart Role is the Pre-Production Readiness Layer for customer support: a SaaS platform that uses high‑stakes simulations to institutionalize agent proficiency and prevent customer experience failures before agents handle live tickets. It converts complex tickets and brand-specific edge cases into mandatory, scored simulations (the Readiness Gate), provides instant objective feedback and audit trails, and enforces consistent standards across internal and outsourced/BPO support teams. The product integrates with tools like Zendesk and Intercom, offers conversation coaching, persona roles, training paths, and provides SOC 2 Type II and ISO 27001 security compliance; pricing is subscription-based with tiered plans and simulation volume bundles.

📋 Description

• Develop and maintain web applications using our tech stack: Node, Trpc, Prisma, MongoDB NextJs, TailwindCSS • Implement responsive UIs that are compatible across different browsers and devices • Collaborate with the marketing & design team to translate visual concepts into functional online experiences • Ensure the performance, quality, and responsiveness of applications • Integrate third-party services such as ChatGPT, Mistral, Mongo Atlas, Vercel, and Google Cloud • Utilize Docker for containerization and ensure seamless deployment processes • Write clean, maintainable code and perform code reviews to maintain code quality • Use testing frameworks like Jest for comprehensive testing • Follow best practices for coding standards, including the use of Prettier and Eslint

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field • Proven experience as a Full Stack Developer or similar role • Strong proficiency in NodeJS, NextJS, and experience with MongoDB • Familiarity with Trpc, Trpc Shield, and Prisma • Experience with frontend technologies such as TailwindCSS and DaisyUI • Knowledge of containerization with Docker and deployment on platforms like Vercel and Google Cloud • Experience with DevOps practices and tools • Strong understanding of code versioning tools, such as Git • Excellent problem-solving skills and attention to detail

🏖️ Benefits

• Enjoy a flexible and supportive remote work environment • Competitive salary and benefits package