Call Center Agent, Outbound Market Research

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Smart Apartment Data

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏠 Real Estate

☁️ SaaS

Real Estate • SaaS • Data Analytics

Smart Apartment Data is a leading nationwide provider of comprehensive and accurate multifamily data and analytics. Trusted by over 10,000 industry professionals, it offers a robust platform designed to help real estate professionals, investors, and property managers make informed decisions and uncover lucrative opportunities. The platform supplies detailed insights into apartment communities, market trends, and occupancies, facilitating tasks such as investment analysis, competitor benchmarking, and property management. Smart Apartment Data empowers users with powerful intelligence tools for tracking industry changes and identifying sales opportunities, ensuring they remain ahead of their competitors in the multifamily real estate market.

📋 Description

• Collect data on property key data points • Record results into our internal data collection system • Conduct efficient and accurate online research using various tools available • Understand importance of key industry data points being gathered • Confirm and update information in our data collection system • Follow strict guidelines for obtaining consistent unbiased data • Meet stringent quality assessments standards and work monitoring requirements • Cooperate with co-workers and management while working toward department goal • Maintain center standards for performance and productivity • Follow all center policies and procedures as outlined in the call center policy addendum

🎯 Requirements

• Must have own PC (desktop or laptop), noise-cancelling headset, and stable internet connection with backup (prepaid wireless modem acceptable) • At least 6 months of call center experience, preferably in outbound calling, market research, or similar roles • Strong English communication skills (conversational to fluent), with good reading comprehension • Basic computer proficiency, including data entry and typing skills • Must be comfortable working graveyard shifts and in a permanent work-from-home setup • Quiet, distraction-free workspace and ability to remain on calls for extended periods

🏖️ Benefits

• PHP 21,000 monthly salary • Fully remote setup • Structured training and growth within operations