Collections Officer

🕒 August 28

🇵🇭 Philippines – Remote

💵 $7.2k - $7.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

👻 Ghost score 37%

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Logo of Smart Apartment Data

Smart Apartment Data

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Smart Apartment Data is a leading nationwide provider of comprehensive and accurate multifamily data and analytics. Trusted by over 10,000 industry professionals, it offers a robust platform designed to help real estate professionals, investors, and property managers make informed decisions and uncover lucrative opportunities. The platform supplies detailed insights into apartment communities, market trends, and occupancies, facilitating tasks such as investment analysis, competitor benchmarking, and property management. Smart Apartment Data empowers users with powerful intelligence tools for tracking industry changes and identifying sales opportunities, ensuring they remain ahead of their competitors in the multifamily real estate market.

📋 Description

• Manage a portfolio of delinquent/overdue accounts • Make outbound calls and send emails to follow up on outstanding payments • Handle customer objections and payment delays professionally • Follow up consistently on payment commitments • Maintain accurate records and next steps • Work toward daily and weekly collections targets and KPIs • Recover overdue accounts for U.S.-based customers

🎯 Requirements

• Some hands-on experience actively working overdue accounts — calling or contacting customers who owe money, handling objections, or negotiating payment arrangements; a few months count • Strong spoken and written English • Comfortable with high-volume outbound calls • Clear, direct, and concise communicator • Firm, persistent, and professional • Strong follow-through and accountability • Comfortable working with targets and performance metrics • Must be based in the Philippines

🏖️ Benefits

• $600 to $650/month, depending on relevant experience and demonstrated collections expertise • Philippines-based candidates only • Fully remote

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