Freelance CRM Strategist, French Speaking

🕒 May 22

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

SmartBug Media

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🤝 B2B

☁️ SaaS

B2B • SaaS • Marketing

SmartBug Media is a full-service digital marketing agency specializing in leveraging the HubSpot platform to help businesses grow. They offer a range of services including HubSpot onboarding, marketing, sales, service, content, commerce, and operations hubs. SmartBug Media assists clients across various industries like healthcare, education, manufacturing, and SaaS with demand generation, revenue operations, paid media, web services, sales enablement, and customer success strategies. They focus on increasing marketing and sales effectiveness through proven strategies, automation, and hands-on training. Their accolades as a highly decorated HubSpot digital agency underscore their commitment to creating scalable solutions for predictable, resilient growth.

📋 Description

• Lead large-scale, high-complexity HubSpot implementation projects, ensuring alignment with strategic and tactical business goals. • Identify and recommend complementary services to expand scope; provide scoping, quotes, and direction for implementation. • Stay informed on industry trends and HubSpot’s competitive position to keep client strategies cutting-edge. • Translate client and internal strategies into comprehensive HubSpot solutions supporting marketing, sales, customer success, and operational workflows. • Provide intermediate to advanced configuration of HubSpot Marketing Hub, Sales Hub, Service Hub, Content Hub, Data Hub, and HubSpot AI. • Own the strategy and configuration of native HubSpot integrations (e.g., Salesforce, Microsoft Dynamics, NetSuite) with expertise in sync rules, field mapping, and conflict resolution. • Revenue Engine Optimization: Design and implement data schema, custom objects, and property mapping aligned to the client’s RevOps strategy. • Build and optimize revenue engine components including lead scoring, advanced attribution, and automated marketing-to-sales-to-service hand-off sequences. Build complex RevOps dashboards that demonstrate clear ROI to stakeholders. • Data Governance: Implement data governance best practices including deduplication logic and hygiene standards to maintain HubSpot as a reliable single source of truth. • Provide training to clients and internal teams on how to use their customized HubSpot instance effectively; offer ongoing support and troubleshooting assistance. • Obtain your HubSpot Trainer Certification and help onboard clients to the platform. • Configure HubSpot instances from the ground up, including custom objects, property mapping, and data schema aligned to client specifications. • Translate business requirements into scalable HubSpot configurations that support the full customer lifecycle. • Business Process Mapping: Conduct technical discovery to map "Current State" vs. "Future State" processes, identifying technical bottlenecks in the revenue funnel. • Guide and mentor CRM Specialists and support Marketing Strategists on complex projects. • Collaborate cross-functionally to align CRM solutions with broader business objectives. • Champion knowledge sharing and process optimization within the team. • Monitor and manage project budgets and scope; track and meet effective billing rate (EBR) goals. • Work with the internal SmartBug team to ensure quality work is delivered to clients. • Create and follow processes that result in differentiated client results and quality.

🎯 Requirements

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field. • Technical Experience: Minimum 5 years of experience building complex solutions within the HubSpot platform. • Written and verbal fluency in Canadian French, including grammar, spelling, and communication skills • Proven experience with the HubSpot software suite and a deep understanding of the HubSpot ecosystem. • RevOps Expertise: Proven ability to design systems around revenue-driving processes (lead-to-cash, forecasting, and attribution). • Integration Fluency: Deep understanding of how HubSpot integrates natively with external tech stacks and the ability to manage complex data syncs. • Understanding of complementary technologies clients may use within the HubSpot ecosystem. • Analytical Skills: Strong ability to navigate complex business challenges and translate them into automated technical solutions. • Exceptional communication, presentation, and interpersonal skills. • High level of organization, attention to detail, and ability to manage multiple priorities. • Demonstrated ability to ensure high client satisfaction while adhering to SmartBug values. • High level of integrity, work ethic, and professionalism; passion for client success. • Experience working remotely in a similar role strongly preferred. • HubSpot Trainer Certification, HubSpot Marketing Software, Sales Software, Service Hub, and Revenue Operations Certifications.