SmartDev
51 - 200 employees
🛡️ Insurance
📦 Logistics
📣 Marketing
Insurance • Logistics • Marketing
SmartDev is a Swiss company managed by experienced Europeans, aiming for technical excellence by engaging promising Vietnamese developers. With outsourced development centers in Danang and Hanoi, Vietnam, SmartDev employs up to 500 staff. The company, a subsidiary of VerySell Group, has received notable recognition, including two Sao Khue Awards, Vietnam's prestigious IT accolade. SmartDev is focused on coding using the latest technologies and tools, and offers various job opportunities in customer success, sales development, and software development.
Business Analyst
🔥 0 minutes ago
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SmartDev
51 - 200 employees
🛡️ Insurance
📦 Logistics
📣 Marketing
Insurance • Logistics • Marketing
SmartDev is a Swiss company managed by experienced Europeans, aiming for technical excellence by engaging promising Vietnamese developers. With outsourced development centers in Danang and Hanoi, Vietnam, SmartDev employs up to 500 staff. The company, a subsidiary of VerySell Group, has received notable recognition, including two Sao Khue Awards, Vietnam's prestigious IT accolade. SmartDev is focused on coding using the latest technologies and tools, and offers various job opportunities in customer success, sales development, and software development.
📋 Description
• Gather, analyse, and document business and functional requirements through workshops, interviews, and collaborative sessions • Write User Stories with Given/When/Then Acceptance Criteria covering functional logic, edge cases, and UI/UX behaviour • Review and annotate Figma wireframes and user flows for requirement alignment • Facilitate 3 Amigos sessions before each sprint • Ensure stories meet the Definition of Ready before sprint planning • Hand off requirements to development and QA teams and provide sprint-long clarification • Participate in sprint planning, backlog refinement, daily standups, and retrospectives • Maintain requirement traceability through acceptance testing • Act as primary liaison between clients and the internal delivery team • Assess requests against MVP boundaries and manage scope changes • Propose phased or simplified alternatives and maintain the post-MVP backlog • Facilitate client walkthroughs, sprint demos, and UAT sessions • Produce status updates, decision logs, and scope change records • Review deliverables against acceptance criteria and track defects • Identify compliance implications including CASS, AML, and data privacy • Contribute to continuous improvement of BA practices and ways of working
🎯 Requirements
• 4–6 years of experience as a Business Analyst on software delivery projects • Strong User Story writing with clear, structured Acceptance Criteria consumable by developers and QA • Solid Agile delivery experience, including Scrum, sprint planning, backlog refinement, and retrospectives • Requirement elicitation skills including workshops, stakeholder interviews, process analysis, and gap identification • Ability to manage and defend scope, negotiate phased alternatives, and document decisions • Confident communication with non-technical clients and cross-functional technical teams • Proficiency with Jira, Confluence, and Figma at review and annotation level minimum • Strong written and spoken English • Ability to produce client-facing documentation independently and present clearly under pressure
🏖️ Benefits
• 20 days of annual leave • Hybrid working mode • Premium healthcare package with PVI • Comprehensive annual health check-ups • Competitive salary • 13th salary bonus • Lunch allowance • Fun activities • International working environment • Global collaboration with Vietnamese and international colleagues
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