Partner Operations Data Analyst

🔥 18 hours ago

🇨🇷 Costa Rica – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📉 Data Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Smartsheet

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Smartsheet is a platform designed to manage projects, automate workflows, and build solutions at scale. It offers a wide range of features including automation, team collaboration, dashboards and reporting, and integrations, allowing businesses to streamline their operations. The platform caters to diverse use cases such as project management, IT portfolio management, marketing management, and more, serving various industries including government, finance, and healthcare. Smartsheet also emphasizes security and data protection, ensuring users' data privacy. Additionally, it offers professional services like consulting, training, and implementation support to maximize the platform's capabilities.

📋 Description

• Maintain partner attribution logic, data quality, and cross-system reconciliation across Salesforce and other partner systems • Validate partner opportunity data and deal registrations against the partner portal • Build visibility into partner health, pipeline health, and bookings results • Design and execute structured data cleanup across Salesforce and the partner portal • Partner with Systems on field-level access governance • Define, document, and annually review partner active/inactive status logic • Maintain the partner data dictionary and definitions documentation • Keep a traceable change log for record updates • Design partner-data flows into Salesforce as the single source of truth • Help build AI-assisted dashboards and forecasting support using tools such as Claude • Steward data quality and structure for AI and forecasting initiatives • Validate partner commissions, payouts, rebates, and tier requirements • Deliver quarterly tier-progression reports • Support recurring PAM, regional performance, and forecasting reporting • Identify data issues proactively and drive structured UAT for reporting and dashboard enhancements • Partner with cross-functional project owners on data cleanup and reporting workstreams • Collaborate on partner portal and Crossbeam data issues, outputs, and configuration decisions • Support territory and account assignment updates • Provide input on partner portal data exposure and change requests • Align with data governance and Finance teams on data policies and processes • Serve as a point of contact for PAM and Regional Partner leadership data questions

🎯 Requirements

• Minimum of 3 years in partner operations, channel operations, revenue operations, or sales operations, with hands-on Salesforce experience • Deep, hands-on expertise working with data, including cleaning and structuring large, messy datasets and building reports and models • Experience in a SaaS environment • Strong Excel or Google Sheet skills and comfort reconciling and validating data across multiple systems • Excellent attention to detail and a bias toward flagging issues before they compound • Comfortable proposing and shaping data governance standards with Partner Programs leadership and the Systems team • Genuine excitement about using AI tools, including Claude • Comfortable mapping data across Salesforce, the partner portal, and Crossbeam • Strong cross-functional communication skills • Experience with partner or channel programs such as tiering, deal registration, or MDF is a plus, not a requirement • Comfort untangling attribution across marketing, MDF, and referral sources • Experience handling financially sensitive data such as commissions or payouts is a plus

🏖️ Benefits

• Fully paid Health & Life insurance for full-time employees and family members • Monthly stipend to support your work and productivity • 12 days paid Vacation + Flexible Time Away Program • 20 weeks fully paid Maternity Leave • 12 weeks fully paid Paternity/Adoption Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to LinkedIn Learning online courses • Company Funded Perks including a counseling membership and your own personal Smartsheet account • Teleworking options from any registered location in Costa Rica (role specific)