Smartsheet
1001 - 5000 employees
Founded 2005
☁️ SaaS
⚡ Productivity
🤝 B2B
SaaS • Productivity • B2B
Smartsheet is a platform designed to manage projects, automate workflows, and build solutions at scale. It offers a wide range of features including automation, team collaboration, dashboards and reporting, and integrations, allowing businesses to streamline their operations. The platform caters to diverse use cases such as project management, IT portfolio management, marketing management, and more, serving various industries including government, finance, and healthcare. Smartsheet also emphasizes security and data protection, ensuring users' data privacy. Additionally, it offers professional services like consulting, training, and implementation support to maximize the platform's capabilities.
Senior Product Operations Manager
🔥 0 minutes ago
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Smartsheet
1001 - 5000 employees
Founded 2005
☁️ SaaS
⚡ Productivity
🤝 B2B
SaaS • Productivity • B2B
Smartsheet is a platform designed to manage projects, automate workflows, and build solutions at scale. It offers a wide range of features including automation, team collaboration, dashboards and reporting, and integrations, allowing businesses to streamline their operations. The platform caters to diverse use cases such as project management, IT portfolio management, marketing management, and more, serving various industries including government, finance, and healthcare. Smartsheet also emphasizes security and data protection, ensuring users' data privacy. Additionally, it offers professional services like consulting, training, and implementation support to maximize the platform's capabilities.
📋 Description
• Own and continuously evolve the product operating rhythm — planning cycles, OKR frameworks, launch readiness, and cross-functional retrospectives • Redesign inefficient processes end-to-end; build SOPs and playbooks that get adopted broadly, not just filed away • Design product health dashboards that connect operational metrics to business outcomes; move the conversation from "what happened" to "what do we do next" • Own tooling strategy for your area — evaluate, configure, and drive adoption of systems (including Smartsheet as a system of record) that reinforce accountability and visibility • Identify AI augmentation opportunities within operational workflows and build them out; reduce manual overhead and increase leverage across the team • Partner directly with Directors and VPs to surface operational insights that inform investment and prioritization decisions • Mentor peers and actively contribute to building the Product Ops function • Perform other duties as assigned
🎯 Requirements
• 6+ years of experience in product operations, strategy and operations, or a closely related field • A track record of redesigning operational processes with measurable impact — faster planning cycles, cleaner launches, better data visibility • Strong data fluency: you design measurement frameworks, not just read dashboards, and you connect operational metrics to business outcomes • Experience influencing Director and VP-level stakeholders through operational insight and well-structured recommendations • Builder mindset: you prototype and automate solutions rather than waiting for direction from the top • Deep cross-functional instincts — you've built durable bridges between product, engineering, design, and GTM • Experience with Smartsheet, Jira, Confluence, or similar tools at a systems level, not just as a user • Experience in a high-growth technology company • Business or technical degree, or equivalent experience • Legal eligibility to work in Bulgaria on an ongoing basis • Fluency in English is required.
🏖️ Benefits
• Competitive base salary • Market competitive incentive opportunity
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