Smart Working
51 - 200 employees
🤝 B2B
☁️ SaaS
🎯 Recruiter
B2B • SaaS • Recruitment
Smart Working is a recruitment service specializing in sourcing and providing top-tier software developers from around the world to meet the needs of businesses. With a robust vetting process that includes technical assessments and background checks, Smart Working ensures that clients receive highly skilled developers adept in various programming languages and frameworks. The company focuses on flexible and remote hiring solutions, allowing businesses to efficiently scale their development teams while benefiting from significant cost savings.
Junior IT Support
Job not on LinkedIn
🕒 January 7
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Smart Working
51 - 200 employees
🤝 B2B
☁️ SaaS
🎯 Recruiter
B2B • SaaS • Recruitment
Smart Working is a recruitment service specializing in sourcing and providing top-tier software developers from around the world to meet the needs of businesses. With a robust vetting process that includes technical assessments and background checks, Smart Working ensures that clients receive highly skilled developers adept in various programming languages and frameworks. The company focuses on flexible and remote hiring solutions, allowing businesses to efficiently scale their development teams while benefiting from significant cost savings.
📋 Description
• Provide first-line IT support to internal users, resolving hardware, software, and access-related issues. • Assist with the setup, configuration, and maintenance of laptops, desktops, peripherals, and mobile devices. • Support user account creation, access management, and basic security permissions. • Troubleshoot common operating system, application, and connectivity issues. • Escalate more complex technical problems to senior IT or external providers when required. • Support employee onboarding and offboarding by preparing equipment and system access. • Maintain basic IT documentation, guides, and support procedures. • Help ensure internal IT systems remain reliable, secure, and available.
🎯 Requirements
• 2 years of experience in IT support, helpdesk, technical support, or a related role • Basic understanding of computer hardware, operating systems, and common workplace software. • Familiarity with troubleshooting user issues and providing clear, friendly support to non-technical users. • Good communication skills and a service-oriented mindset. • Willingness to learn and develop technical skills in a technology-driven environment.
🏖️ Benefits
• Fixed Shifts: 12:00 PM - 9:30 PM IST (Summer) | 1:00 PM - 10:30 PM IST (Winter) • No Weekend Work: Real work-life balance, not just words • Day 1 Benefits: Laptop and full medical insurance provided • Support That Matters:Mentorship, community, and forums where ideas are shared • True Belonging: A long-term career where your contributions are valued
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