ServiceNow Platform Engineer

🕒 February 26

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Smart Working

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

☁️ SaaS

🎯 Recruiter

B2B • SaaS • Recruitment

Smart Working is a recruitment service specializing in sourcing and providing top-tier software developers from around the world to meet the needs of businesses. With a robust vetting process that includes technical assessments and background checks, Smart Working ensures that clients receive highly skilled developers adept in various programming languages and frameworks. The company focuses on flexible and remote hiring solutions, allowing businesses to efficiently scale their development teams while benefiting from significant cost savings.

📋 Description

• Own and contribute to the development, configuration, and optimisation of the ServiceNow platform • Design and implement ServiceNow solutions that support ITSM and wider enterprise workflows • Collaborate with stakeholders to gather requirements and translate them into scalable ServiceNow configurations • Configure workflows, business rules, forms, UI policies, and integrations within ServiceNow • Support platform governance, best practices, and continuous improvement initiatives • Ensure platform stability, performance, security, and maintainability • Assist with upgrades, releases, and change management related to the ServiceNow platform • Provide technical guidance and support to users and teams interacting with ServiceNow • Contribute to documentation and knowledge sharing around platform usage and standards

🎯 Requirements

• Strong hands-on experience with the ServiceNow platform in a production environment • Proven experience configuring and supporting ServiceNow modules (e.g. ITSM or related areas) • Solid understanding of ServiceNow architecture, workflows, and configuration best practices • Experience translating business and operational requirements into ServiceNow solutions • Comfortable working in a large, structured organisation with multiple stakeholders • Strong problem-solving skills and attention to detail • Clear communication skills, able to work with both technical and non-technical teams

🏖️ Benefits

• Fixed Shifts: 12:00 PM - 9:30 PM IST (Summer) | 1:00 PM - 10:30 PM IST (Winter) • No Weekend Work: Real work-life balance, not just words • Day 1 Benefits: Laptop and full medical insurance provided • Support That Matters:Mentorship, community, and forums where ideas are shared • True Belonging: A long-term career where your contributions are valued