Digital Marketing Account Manager – Client Facing

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🔥 6 minutes ago

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SMB Team

51 - 200 employees

🤝 B2B

💸 Finance

📚 Education

B2B • Finance • Education

SMB Team is a company specializing in growth acceleration for law firms. They offer a comprehensive suite of services including law firm coaching, fractional CFO services, marketing courses, and virtual assistant solutions tailored to the needs of legal professionals. SMB Team focuses on helping law firms increase their revenue, improve client acquisition through innovative marketing strategies such as SEO, PPC, and social media, and develop self-managing teams through their structured coaching programs. Their flagship service, Elite 360, addresses core law firm challenges including lead generation, hiring, and profit growth. The company aims to transform law firms into highly profitable and self-sustaining businesses, allowing lawyers to focus on their practice while their firms thrive autonomously. SMB Team is dedicated to empowering law firm owners to achieve significant growth in revenue and freedom.

📋 Description

• Manage an assigned portfolio of accounts by overseeing the client services. • Work with the clients to make strategy decisions and pivots. • Work with internal services teams to strategize for the clients’ needs. • Identify areas where the clients’ services are lacking and offer proposed solutions. • Coordinate and execute monthly reporting calls with the client. • Over-communicate with clients regarding the work being performed and results achieved.

🎯 Requirements

• 3-5 years of experience working at a digital marketing agency. • Experience working in the legal industry is a plus. • A deep understanding of digital marketing services and strategies. • Experience with Google Ads. Local Service Ads and Facebook Ads are a plus. • Proven track record in managing client accounts • Excellent communication skills and ability to manage client expectations. • MUST have strong interpersonal skills. • A keen eye for detail that zealously looks for any areas of improvement. • Solid organization skills so that you can effectively manage your daily, weekly, and monthly to-do list. • Proactive and resourceful in all aspects of your role. • Be able to work well in a fast-paced environment and adapt to frequent changes. • SEO + PPC or SEO + SOCIAL experience is required.

🏖️ Benefits

• We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY. • FLEXIBLE VACATION TIME - We encourage you to take time to recharge so you can be your best here at work. • Team member education and learning budget on courses, events and books. • Company activities, outings, and retreats. • 401(k) with a 3% Match. • WFH or come to the office. The choice is yours!

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