Smeetz
11 - 50 employees
☁️ SaaS
🤝 B2B
SaaS • B2B • AI
Smeetz is a company that provides an AI-powered commerce intelligence hub designed to transform visitor attractions. They offer unified commerce solutions to simplify ticketing and in-store sales operations for amusement parks, zoos, aquariums, museums, heritage sites, and live venues. Smeetz helps businesses maximize sales and conversions through dynamic pricing and AI-based cross-selling strategies. Their platform also includes marketing intelligence to enhance visitor experiences with personalized offers and performance insights to optimize operations. Smeetz is trusted by various leading attractions to improve visitor management and increase revenue.
AI Automation Specialist
🕒 May 8
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Smeetz
11 - 50 employees
☁️ SaaS
🤝 B2B
SaaS • B2B • AI
Smeetz is a company that provides an AI-powered commerce intelligence hub designed to transform visitor attractions. They offer unified commerce solutions to simplify ticketing and in-store sales operations for amusement parks, zoos, aquariums, museums, heritage sites, and live venues. Smeetz helps businesses maximize sales and conversions through dynamic pricing and AI-based cross-selling strategies. Their platform also includes marketing intelligence to enhance visitor experiences with personalized offers and performance insights to optimize operations. Smeetz is trusted by various leading attractions to improve visitor management and increase revenue.
📋 Description
• Own Operations: Run the operational backbone — HR and staff management, onboarding/offboarding, provider and vendor relationships, contracts and legal coordination, debtors payments, SaaS and internal tooling. Make sure things run, contracts get signed, partners deliver.. • Automate Operations: Rebuild each of these workflows on AI agents and modern automation. Goal: an Operations function that runs on systems, not on hours — no manual work in the loop.. • Lead the Business Operations Associate: Line-manage and develop our existing Business Operations Associate. Coach on AI-native ways of working, prioritise their work toward the highest-leverage Operations bottlenecks, and grow them as the function scales. • New AI-Native Capabilities: Use AI to build new internal services and capabilities — inside Operations and across other teams at Smeetz — that wouldn't exist without it. Spot high-leverage opportunities, prototype fast, scale what lands. • Collaborate with Accounting & Finance: Work as a partner to the Senior Accounting & Controlling Manager — share AI tooling, automation patterns, and lessons learned from Operations. Each function owns its own scope. • Adoption & Enablement: Make AI a habit, not a project. Train teams on Claude skills, prompts, and workflows. Document what works, retire what doesn't.
🎯 Requirements
• 3+ years in operations, business operations, chief-of-staff, or similar generalist roles in a SaaS or scale-up environment • Strong business acumen — understands how a company actually runs: people, vendors, contracts, cash, customers • Hands-on experience building AI agents (Anthropic Claude or equivalent), prompt engineering, and modern automation platforms (n8n, Make, Zapier, Notion) • Comfortable enough with data and basic scripting to build and debug automations end-to-end (Python, JS, or SQL a plus, not required) • SQL competence (BigQuery a strong plus); experience integrating with SaaS APIs (HubSpot, Notion, Slack, billing systems) • Experience spanning HR, legal, providers, and finance operations — or the appetite to own all of them • Full professional English. French, Spanish, or German a plus • SaaS or scale-up experience a plus; finance or operations domain exposure a plus
🏖️ Benefits
• High-impact mandate from the CEO to automate the company, working alongside the Senior Accounting & Controlling Manager • Performance-driven culture: successes recognised and rewarded with increased earning potential and expanded ownership responsibilities • Modern tooling stack (QuickBooks, Notion, n8n, Anthropic Claude, etc.) • International exposure across CH, UK, FR, US, ES, etc.
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